Boot-up Hangs after adding 1GB RAM

Intel / P4i45gx_pe,
February 24, 2009 at 10:47:09
Specs: Microsoft Windows XP Home Edition, 2.392 GHz / 247 MB
4 Months ago, I upgraded my computer by adding a singular 1GB Branded RAM stick into it, making it 256MB + 1024MB (1GB). Since now, it's been working perfectly during the months.

Before I took out the 1GB RAM stick from my motherboard, the computer used to reboot/restart it's self randomly every 5-10 minutes. During that time period, the graphics on the monitor would get worse.

I've taken out the 1GB RAM stick, leaving me with 256MB RAM. Everything seems to work fine, no random rebooting/restarting, it's all perfect. But, I'm trying to get my 1GB RAM stick to work with my computer again. Every time I put the 1GB RAM stick back in, it no longer boots up any more, instead it hangs. After passing the Windows XP loading screen, and before it saying "Welcome" on Windows XP, it just stays as a blank, black screen, with my cursor in the middle of the screen, which I can not move. Once I take out my 1GB RAM stick, it works perfectly again, but I need the 1GB RAM Stick to work.

How would I go about solving the RAM stick's problem, if it is the RAM stick? It's branded, so anything on those lines shouldn't really be an issue.

I'm running under:
Windows XP SP3.
256MB RAM.
Integrated Graphics Card.


See More: Boot-up Hangs after adding 1GB RAM

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#1
February 24, 2009 at 10:50:13
Have you tried removing the 256 and leaving the 1Gb in the slot closest to the processor?

Bryan


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#2
February 24, 2009 at 10:57:00
Hey there,

Thanks for your reply. Yes, indeed, I've tried removing the 256MB RAM stick and only having the 1GB RAM stick in, and still no change, I've also tried it in both slots.

Best Regards,
Hauzer.


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#3
February 24, 2009 at 11:04:31
Download and run from a boot disk memtest86. You may have a defective stick of RAM. Another possibility is the RAM sticks require different voltages. Some high performance RAM uses non standard voltage.

Download SIW.exe and check the SDP settings for the RAM. Should give detailed info on RAM and about anything else. Get it at the link below.

http://www.gtopala.com/siw-download...


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Related Solutions

#4
February 24, 2009 at 11:47:27
Hey there OtheHill,

Thanks for your reply, I've downloaded the SIW.exe software. I've also installed it, but I can't seem to find the "SDP settings", I'm pretty new with this software. I've scrolled down and click "Memory" on the right hand side, then what next?

Also, do I need the 1GB RAM Stick inserted?

Best Regards,
Hauzer.


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#5
February 24, 2009 at 12:26:44
Sorry about that. I was thinking of another utility. Just look under the memory heading to view all the information on the RAM.

You need the RAM installed in order to scan it. Pay attention to the differences.


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#6
February 24, 2009 at 13:39:26
Hey there,

Thanks for your reply, I'm afraid I can not boot-up with the 1GB RAM installed, so I can not see the differences, I am only able to boot up with the 256MB installed only.

Sorry, and Best Regards,
Hauzer.


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#7
February 24, 2009 at 14:13:47
OK, I understood the situation to be that you could boot with it under some configurations. Then if the stick previously worked and now won't work in any slots then it is defective.

What brand RAM is it? Most have lifetime warranty. Also, RAM is pretty cheap these days. What type and speed is the RAM?


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#8
February 24, 2009 at 15:47:20
It's SPD, not SDP. I believe CPUZ is what you're looking for:

http://www.cpuid.com/cpuz.php

It sounds like you got a bad stick of RAM. Test it with memtest86.

http://www.memtest86.com/download.html


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#9
February 24, 2009 at 15:55:27
jam is corrrect, I realized I typed it backward but that option isn't in SIW anyway so I didn't correct.

SIW should yield all the RAM info but if the RAM won't allow you to boot then you can't view it.


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#10
February 25, 2009 at 09:07:47
Hey there,

Thanks for all the replies everyone.

OtheHill, the RAM's Brand is: Super Talent. And the RAM does have a life-time warranty. I'm making sure it's correct first, and that it's the RAM's problem, and nothing else, and if possible, what can I do to fix it.

The RAM is: 1GB PC2700 333Mhz Certified SPD Memory (Super Talent).

Jam, I've burned the Windows version of memtest86 onto a disk, using the .iso file, and the MagicISO software.

I run it using 256MB RAM, and it shows "Errors: 0". I run it again with 1GB RAM and it shows "Errors: 0" still. Also, when I put in my 1GB RAM stick, it shows a letter of a word, and misses the next and so on. For example, the word example would be displayed: e a p e.

Best Regards,
Hauzer.


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#11
February 25, 2009 at 13:14:03
I thought you said you couldn't POST with the 1GB stick installed?

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#12
February 26, 2009 at 07:31:12
Hey there OtheHill,

Where have you gotten that from? I can't post with 1GB RAM stick. I'm posting with 256MB RAM, if you look at the first post, it states my computers specifications.

I can run a memtest86 on the 1GB RAM stick because that's before it even boots up, and if you look, I'm posting here because it's a boot-up problem.

Best Regards,
Hauzer.


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#13
February 26, 2009 at 09:12:37
My mistake, many folks interchange boot and POST.

OK, That is screwy then. To summarize the RAM sticks both all you to POST either separately or together. However, when the 1GB stick is installed you can't boot into Windows. Is that all correct?

Have you run memtest with both sticks installed?

Have you installed all the drivers for the motherboard, especially the chipset drivers?


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#14
February 26, 2009 at 10:46:10
Hey there OtheHill,

I appreciate your help, but still no solution. Yes, when I do have the 1GB RAM installed, I can not boot into Windows, but I can see the loading screen, but after that all I see is a black screen, with a cursor in the middle which I can not move.

Again, Yes, I've run a memtest with both sticks installed.

I've installed all chipset drivers for my motherboard again, via the motherboard web page. I've now put in my 1GB RAM along with my 256MB RAM, still no solution, I also again tried it with only the 1GB RAM, again, no luck.

Best Regards,
Hauzer.


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#15
February 26, 2009 at 11:27:39
Sure doesn't make much sense.

Do both RAM stick show properly in the POST screens?

I think I would try to RMA the 1GB stick if it were me.


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#16
February 26, 2009 at 11:36:24
Hey there,

Thanks for your reply OtheHill. What do you mean by "Do both RAM stick show properly in the POST screens?"

I will RMA the RAM stick, I'm just making sure it's the RAM stick's problem, and not my computers, or anything else.

Best Regards,
Hauzer.


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#17
February 26, 2009 at 11:55:23
When you first start the computer you should see screens that show many things. One of the things shown is the total amount of memory seen by the BIOS. Other memory related lines should follow.

For example:

Memory testing: 1536MB OK in your case.
Memory information:
Your type of RAM and speed should show here.


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#18
February 26, 2009 at 12:19:13
Hey there,

Yes, it does show 1536MB and such, but it doesn't show anything else about the RAM. It actually shows 1536... and a couple of other numeric characters with it ending in KB. This is when I have the 256MB RAM inserted on it's own.

I'm not too sure what it's like with the 1GB RAM.

Best Regards,
Hauzer.


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#19
February 26, 2009 at 15:24:50
When you only have the 256MB installed the amount should only be 256MB.

I am beginning to wonder if there is something else going on.

I suggest that you double check that issue with reading ghost RAM.


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#20
February 27, 2009 at 09:35:51
Thanks for all your help OtheHill, Bryco, and jam.

I can't run tests any more using the 1GB RAM stick, I've returned the item, and will receive a warranty on the item, if it's defective. If not, then I'll have to pay a fee, maximum of $35, so just hope it's defective, must be if it's not working.

Best Regards & Thank you,
Hauzer.


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#21
February 27, 2009 at 12:25:09
I wish you had said something about that before RMAing it. You can buy new RAM for less than that.

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#22
February 28, 2009 at 06:16:23
I may have to pay $35 maximum, but that's only if it's not defective. It should be since it's not working, and remember $35 is the maximum, I may only have to pay $10, or nothing at all if it is defective.

I guess it's just a risk.

Best Regards,
Hauzer.


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#23
February 28, 2009 at 06:35:47
I never heard of a warranty like that before.

I recently RMAed 4 x 512MB DDR400 to Kingston. They didn't hassle me at all. After I told them I got errors when running memtest86 they emailed me an RMA number and shipping instructions. The person on the phone told me when the RAM would probably ship out and it did ship out the day after that. No mention of any charges. This was on premium RAM which does have a lifetime warranty.

They don't toss out the used RAM. They recycle the chips or maybe even repair the stick. Lower density chips are hard to get because the fabrication plants are ramped up to make the datest mainstream RAM.


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#24
February 28, 2009 at 12:30:41
Hey there,

All I'm wondering now is, is it defective? As long as it is, I don't have to pay for anything. And, my RAM stick was Low Density.

Best Regards, and thanks for all your effort,
Hauzer.


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#25
February 28, 2009 at 14:18:29
Well, what is done is done. Hope they decide the RAM is bad.

BTW, don't buy that brand again.


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#26
February 28, 2009 at 14:53:42
OK, sure. Thanks for all your help and support. Much appreciated.

Best regards,
Hauzer.


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