Booting problems

Hewlett-packard Compaq nw8440 notebook
July 21, 2009 at 09:32:53
Specs: Windows xp pro SP3, 66 gb
Hey there.
I really really need some help, and fast if possible :)

This workstation is around 2 years old.
It has been installed with Windows xp.
And when i bought it it had a harddrive of aproximetly 66gbs.
The computer was originally bought for my dad for his new designing program.

Recently i bought my own comp and i lets say not satisfied, so we traded comps.

His workstation for around 5 thousand dollars (current currencybalance).

And ofcourse i cant live with only 66 gbs, and xp. So i bought a 320 gb harddrive and changed the old one out with the new one. Bought vista ultimate, and tried to install vista onto the new harddrive by booting to the vista installation cd. Worked fine until i had to reboort which happens en every installations nowadays, when i then rebooted, the comp automaticly went to boot to the cd again, i thought "fine" since the installation file is on there, but i never got ahead of that point since the installation just started over again. Tried this alot of times until i thought that maybe i should attack this problem some other way. So i tried my old xp installtion cd, and guess what happened?, the exact same thing /:

Now i've tried to handle every aspect of the problem, i've called the manufacturer, and asked what to do, and they forwarded me to disable my "Sata native mode", in the bios which i did, but that changed nothing, called again and told them what happened, and now they wanted me to "sanitize my disk" which deletes everything on it, did that, installed from the start and all over again /:

So now i see the last resort to seek help by someone, whos been maybe handling with the same problems or know alot about this.

Pls someone help me fast! /:
Msn/hotmail: nelsonb1983@htomail.com


See More: Booting problems

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#1
July 21, 2009 at 09:53:37
After the reboot--before the installation continues--go into your cmos/bios setup and put the HD before the cdrom in the boot order. Then as the bios goes through the boot devices it will go to the hard drive first and boot from there and won't ever get to the cdrom.

Edit I didn't think to ask but if it's a SATA drive make sure it shows as such in the boot order. The bios will only query the boot devices you have listed.


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#2
July 21, 2009 at 10:09:10
Or when it reboots and says "press any key to boot from cd" don't press any keys. The setup files were copied to the hd. Let it run.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#3
July 21, 2009 at 11:00:52
(Quoting supertrucker)
Well if i do that it just says press crtl+alt+del to restart
and stays on that screen. But thanks anyways, i'll try to let it stand if that was what you meant.

(Quoting daveincaps)
Actually im not that good with computers, and im not really fammiliar with the bios, but i'll try thanks, if i get probs i will message you.

Thanks guys :)


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Related Solutions

#4
July 21, 2009 at 11:20:09
Well to daveincaps's answer, i set the optical disk drive to first, but nothing helps its like it only will read the cd, i've also tried to set notebook harddrive as first but still nothing /:

Done both things, nothing helped sadly /:
Also in the thread i forgot to mention that i actually can "check" the harddrive for defections in the bios, which woul mean that the computer has got connection to the harddrive and can read from it, so my guess is theres something wrong with the booting.

The two messages i get when rebooting after installing;

Message if installer cd in:
press any key to boot from a cd or dvd
error reading disc
press crtl+alt+del to restart

Message if installer cd not in:
error reading disc
press crtl+alt+del to restart

Still need all the help i can get /:


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#5
July 21, 2009 at 13:55:31
Do you still have the old hd with xp?

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#6
July 21, 2009 at 14:00:59
If you do put it back in and run the vista compatibility utility. This sounds like a hardware compatibilty issue.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#7
July 21, 2009 at 14:31:57
So you are getting the 'press any key to boot from cd' option. I had assumed you weren't. Does the bios and/or posting screen show the correct hard drive size? Did you verify that large a drive is compatible? It's not an external drive, is it?

I guess it's also possible the partition is not set active. That would prevent it from booting up. Is it the only drive attached to the system? If another drive is attached and set active then the new one wouldn't be acitve. If it's the only drive then boot up with the Vista cd again, start the installation but choose to delete the existing partition. Then recreate it and start the installation.


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#8
July 21, 2009 at 14:47:21
http://h20000.www2.hp.com/bizsuppor...

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#9
July 21, 2009 at 14:51:17
Is there any add on hardware in the system? Usb or otherwise disconnect it. Also any add in cards.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#10
July 21, 2009 at 14:56:23
Well i've been to some forums and talked to some guys that had the same computers, and some really geeky knowledge about everything on computers, and they even recomended the exact harddrive i've put in the computer.

And no its not an external harddrive i've replaced the old harddrive with 66gb with the new harddrive with 320gbs.

And yes its showing the right capacity of the harddrive.
And i've already tried to delete the current partition but still fails.. /:

And since i've contacted the manufacturer and they agreed that this exact driver is compatible with the machine, im 100% that it is.

And for supertrucker, im not really fammiliar with the "old hd", that you have written in one of your messages^^.

And im pretty sure it has nothing to do with the harddrive since i can install on it, check what has been installed, and check it for any defect features.

Still need help, but thanks for trying guys (:


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#11
July 21, 2009 at 15:23:52
Its like it mply just cant boot from the hard drive, cause every time i set the booting options to boot from harddrive, it just says:
error reading disc
crtl+alt+del to restart

Also when i choose in boot menu to boot from hard drive it says the same^^

But when i tell it to boot from cd or dvd first, it comes with the message:
press any key to boot from cd or dvd (counting down)
(when done counting down)error reading disc
crlt+alt+del

Its like if you dont press a key it sees it as you wont boot from disc, and goes to the second option the harddrive, and then the error comes again /:

I really need some help someone


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#12
July 21, 2009 at 17:15:38
The old "hd" harddrive would already have the sata drivers installed. The new 1 doesn't and windows doesn't have the sata drivers for all the different chipsets out there. The link above explains the sata issue with the 8440 and has a link to the drivers. When you tried to install windows you should have seen a screen that said "to install drivers press f6". That's where you install the sata drivers. Windows can not run without these. You will see the drive in the bios and windows setup may or may not see the drive and may even copy the setup files to the drive but it won't run after the reboot. Btw windows 7 is much better about sata drivers. Go to compaqs site and look for the sata drivers for your model. Download them. Compaq should have a install how to right there. Then when you try to install again at the prompt hit f6 and install the drivers.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#13
July 21, 2009 at 23:13:50
I'm not sure SATA drivers are a factor here. The support page for that model doesn't list any Vista SATA downloads as it does for XP.

Also, exactly what happens if a computer needs SATA drivers but they're not installed? Here the installation went OK until it rebooted. Is that what happens when SATA drivers aren't installed? It seems to me a hard drive has to boot up before any drivers can load. In this case the hard drive is not booting at all. Or do SATA drivers actually modify the boot sector?


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#14
July 21, 2009 at 23:51:06
So if i wanted to download the new sata drivers i should do that on my old hard drive?

Still need help /:


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#15
July 22, 2009 at 00:39:27
Anyways i've tried to find the downloads for the sata drivers and cant /:

The harddrive's manufacturers name is "Seagate"
And the particular harddrive is named "Momentus 7200 .3 320gb"

I guess when i find the sata drives to burn them to a bootable cd and then install the drivers via that.

Still need help /:


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#16
July 22, 2009 at 09:07:26
Are you useing the lcd on the laptop or a monitor? On a docking station?

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#17
July 22, 2009 at 10:28:03
dont know what you're talking about /:

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#18
July 22, 2009 at 11:40:03
The people who made your laptop don't have any vista SATA drivers for it. That usually means you don't need any. And as I said above, drivers don't load if the hard drive isn't booting up and yours isn't.

First make sure the hard drive is firmly connected to the cable. A loose cable can result in a drive operating sporadically.

Did the drive come with an installation/diagnostics disk? If so boot up with it and check out and/or set up the drive that way. If not, download the software here:

http://www.seagate.com/ww/v/index.j...

and burn it to a bootable cd.


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#19
July 22, 2009 at 11:43:17
i'll try that thanks, and no it didnt come with any cd (:

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#20
July 22, 2009 at 11:44:11
btw, cant find what to download /:

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#21
July 22, 2009 at 11:55:19
Discwizard is the installation software and Seatools is the diagnostic software.

Be sure to check the connection. It's usually not a problem with laptops but it's easy to check.


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#22
July 22, 2009 at 11:57:54
hmm and how does this relate to the link supertrucker sent me from an hp website? As you might already have guessed im not really that good with computer hardware mostly i specialise in programs and such

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#23
July 22, 2009 at 12:32:06
There's no direct link there to any Vista Sata drivers and although it says it contains instructions for Vista the only procedure it shows is for XP. It indicates the download will be an SP file (see figure 1 there) which are compaq-specific downloads so it should show on the Vista download page for your model. Yet there are no Sata downloads for vista on your support page. There are XP sata downloads and maybe they will work, if they are in fact needed. But then again, drivers are irrelevent when your hard drive isn't even booting up.

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#24
July 22, 2009 at 12:33:55
... so where are we at what should i try?,
and please describe it very carefully since this is my first time dealing with such problem.

So far thanks for everything m8.


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#25
July 22, 2009 at 12:42:29
Download the seagate stuff and see what it says about the drive. I can't give pointers as I've never used it. You may need to run the downloads on the computer you're using now to extract the files within the download or you may be able to burn the files directly to a bootable cd and run them, as is, on your laptop. You'll just have to try it and see, or maybe someone with more experience using the seagate software will post in.

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#26
July 22, 2009 at 12:44:15
hmm and i burn them by the followings of the link above?

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#27
July 22, 2009 at 12:50:23
When you click on the discwizard download link in the page in #18 above it goes to the discwizard page where there is a download link for a .pdf file with instructions. Just click on the 'learn more about discwizard' (or right click on it and choose 'save target as' to view it after downloading it.

There's probably similar instructions accompanying the seatools download.


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#28
July 22, 2009 at 12:52:22
The link I sent was in reference to you trying to install xp as an option. I assume the system your working on is the compaq nw8440 ? That's a laptop. I was also asking if your useing the laptop screen or a monitor.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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#29
July 22, 2009 at 12:59:02
laptop screen, ok thanks i'll try that tommorow daveincaps, and if im not sucessfull i will ofcourse seek more guidens here.

And for supertrucker im installing vista ultimate.


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#30
July 22, 2009 at 21:59:09
You can download an iso image of seatools that is supposed to be bootable here:

http://www.seagate.com/ww/v/index.j...

Download the 'seatools for dos' as I think the windows version requires a functioning OS on the hard drive.

The discwizard page is here:

http://www.seagate.com/ww/v/index.j...

The discwizard download there is a file that creates the discwizard disk so you have to run that file on the computer on which you download it. I don't know if it's a bootable ISO image or for a floppy disk. I'm not sure if your laptop has a floppy drive.


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#31
July 24, 2009 at 00:56:17
Hey there again, im tryin to do that you said and was sucessfull with the sata drivers, but the problem is still there, right now im trying to update my bios and see if that helps.

This might have been a mistake but i didnt mention that the battery in the laptop was defect since when i pull the plug out it also goes out, it can store energy no more.

Still need help /:


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#32
July 24, 2009 at 14:35:28
Updating the bios might help. Just be sure you get the right update for your model.

The battery shouldn't be a factor as long as you have the charger attached.


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#33
July 24, 2009 at 21:24:40
You might keep an eye on this thread:

http://www.computing.net/answers/ha...

That fellow has a similar problem. In his case the bios doesn't see the drive but you indicate yours does. He's going to try a bios update too.


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#34
July 25, 2009 at 02:04:11
I have downloaded the BIOS update from HP's website:

ROMPaq for HP Notebook System BIOS (68YVD) - Free DOS Bootable Media

which was listed under the correct PC model number (nw8440).

I have burnt several CD's containing (only) this exe.file (using both CyberLink Power2Go and Nero 9) but somehow nothing happens when I restart; the disc read error doesn't occur anymore, and clearly the CD drive is accessed, but only a black screen is shown with a blinking pointer. It seems that the programme is started, but then it stalls.

I have changed the boot order and ensured that the CD drive is accessed as the first - same result. This did not surprise me, since the main problem is that the new, internal HD is not detected, and the CD drive is always checked (I can hear that).

It's embarrassing that I am not even able to make a bootable BIOS update CD! I have done this before with other PCs. Am I using the wrong BIOS file?


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#35
July 25, 2009 at 11:54:16
The file you downloaded--sp40183--is not the update file, it creates the update disk. You have to run that file to create the disk.

When you run it, it'll ask where to extract the files. Just choose the default location. Then it asks if you want a bootable cd, floppy disk or USB. Just choose 'bootable cd' and that should be all you need to do.


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#36
July 25, 2009 at 12:21:26
Everyone here that answered to my problem, thanks alot!
I finally did the bios update, and what happened?, the computer booted from the harddrive and finished the instalation, thanks everyone, i really apprisiate it, you deserve all the credit i can give you guys! :)

Thanks! :)


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#37
July 25, 2009 at 12:49:36
Especially thanks to DAVEINCAPS, he really really helped me out alot, thanks again!

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#38
July 25, 2009 at 13:01:05
You're welcome. We're glad you finally got it going. It was a relatively easy fix but took us a while to figure it out.

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#39
July 25, 2009 at 14:21:16
Oh well, problems again,
i've now sucessfully installed vista ultimate, downloaded some updates and so on, but the third time i rebooted, it just comes with a long message and with alot of numbers, if you want me to i will write it here. And then after that (btw it doesnt even give me any options) just reboots, and same thing happens.

But only happens some times, and some times it gets in.


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#40
July 25, 2009 at 14:23:05
Oh never mind found the problem, forgot i had an
external drive plugged in the usb entrance. :)

Thanks again :)


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#41
July 25, 2009 at 14:23:05
Yes, post back the exact message.

Skip


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