Blank Screen on both built in and external monitors.

May 26, 2012 at 18:36:19
Specs: Windows 8, Intel DUO / 2 gb
I have a Toshiba Satelite A135-S4407. It's new to me but my daughter used it for about 4 years. I installed Windows 8 Consumer Preview and it has been working very well with that OS. It had an overheating problem due to clogged fan ports, I have cleaned the ports today and the system is much cooler but still no display.

The display "Froze" while I was using a browser (Internet Explorer or Chrome) and all I could do was a hard shutdown. After the shutdown I had no display on the built in monitor. I attached an external monitor, it lit up and after the boot cycle both monitors were alive. I disconnected the external monitor and continued to use the notebook for a while until it once again froze while using a browser. This time however the external display is as dead as the internal.

I'm pretty sure it's not a driver issue because I don't get the Toshiba splash screen or the text telling me to press F2 for Setup or F12 to choose boot options.

I'm pretty sure it not a backlight problem because I cannot see a faint image of the screen, even with a flashlight and the external monitor is also black.

I took the notebook completely apart today and cleaned the fan ports but, of course, that had no affect on the problem with the display.

Is there a display adapter I can add or replace or are we talking about a new motherboard?

I loved this machine for the short time I used it but now I'm back to my old Dell Inspiron 1505 with the not nearly as vibrant screen.

Thanks,

Fred


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#1
May 27, 2012 at 07:02:51
"It's new to me but my daughter used it for about 4 years"

It appears to be closer to 6 yrs old.

"Is there a display adapter I can add or replace or are we talking about a new motherboard?"

The graphics are built into the board & the Satellite A100 series is known to have motherboard problems.

http://www.retrevo.com/s/Toshiba-A1...

http://cdgenp01.csd.toshiba.com/con...


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#2
May 27, 2012 at 08:27:37
Hey Riider, thanks for the info on my Tosh that's gone over to the dark side. I was pretty sure that I had little chance based on the number of similar units being sold on ebay for parts.

I appreciate your taking the time to include the links, you're the best.

Fred


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#3
May 27, 2012 at 08:53:28
yes i would like to add that since there were some overheating issues in the past, i would say the graphics chip got tired :p it got damaged. And the freezing that happens is probably related to an old toshiba laptop with mobo trouble

computers are a second home
NVIDIA GeForce
GS_Toxict51


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#4
May 27, 2012 at 17:15:18
Thanks toxict51, yes I've resigned myself to the toast proposition. Looking at a MB on ebay but not sure I want to put a new one in to have it die in another ... some period of time. I'm unemployed and money is tight so I'm careful how I spend.

Thanks Again, I appreciate your comments.


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