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Black screen on Acer 5225G laptop

Acer / Aspire 5225g
December 9, 2014 at 21:11:20
Specs: Windows 8.1
Got a black screen on my Acer 5225G (I think!). Tried disconnecting the battery and finally brought it for repair. Was told that the video card has to be changed but is welded to the motherboard. Seems they can't seem to find a motherboard at a wholesalers, only one from Acer for 450$!!!
Does anyone know where I can find one cheaper?
Or is i better if I just scrap it and buy another laptop?
If so ,what kind is recommended, except Apple, no thanks on that!!!

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December 10, 2014 at 08:41:16
Forget about new screen if it's going to cost that much, it won't make sense because chances are something else will fail so that's even more expense.

You'd be better spending your money on a new laptop. I recommend a Toshiba if your budget will stretch that far because they aren't cheap but are very well made & reliable.

Failing that, go for a Packard Bell which isn't as expensive. Bought my wife one 7 years ago and it's still going strong, it's never been any trouble, a good choice.

Oh, and both brands have excellent customer support on the web, that's always worth remembering when choosing a laptop brand.

message edited by phil22

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December 10, 2014 at 09:28:11
I don't believe Packard Bell are sold in North America, if that is where you reside.

If you have a Costco membership they provide an extra year of warranty on all computers at no cost. See the link below.

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December 10, 2014 at 12:54:31
Wait before you buy another have you tried....

1. Remove the battery then press and hold the power button for 30 seconds. Install battery and see if it boots.

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Related Solutions

December 10, 2014 at 13:31:19
Yes, as I mentioned I removed the battery and also tested it on another monitor which is when it was discovered that it was the video card...The problem is that on ANY other laptop, practically, you can just change the video card, however with Acer Aspire, it is WELDED to the motherboard so I have NO choice but to replace the whole motherboard. If I have to buy a new laptop as this one is only 13 months old, I will NEVER BUY ANOTHER ACER, and recommend that nobody else does either!!!! It had a problem from the beginning which had to be sent back to the company in Ontario to be fixed at MY expense, then there was a problem with the space bar, and now THIS after the warranty expired in October...Not to mention that the customer service was TERRIBLE, throughout ANY dealings that I had with them....I will most likely spend more and get a Toshiba as I have heard they are better quality and worth the extra $...

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December 10, 2014 at 14:40:22
Re #3
Frankly I doubt it would help this situation but did you hold the power off/on button down? That is the crucial move for this type of magic as it discharges the mobo. The fact that is the same on another monitor doesn't totally prove it is the chip, although I do regard it as likely.

Always pop back and let us know the outcome - thanks

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December 10, 2014 at 15:42:41
Yes...all done as was found on youtube...and no, it didn't work...

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December 11, 2014 at 10:55:16
Hi Dee, here in the UK, often on Ebay, failed Laptops are offered, being sold for spares or repair.

Generally the seller advises what faults the machine has.

Might be worth having a look.

Good Luck - Keep us posted.

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December 11, 2014 at 16:20:36
Thanks for the tip Mike...I will check that out...

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