Black borders

March 7, 2011 at 12:20:17
Specs: Windows 7
there are 2 inch black borders on the left and right sides of my screen and the mouse wont even allow me to put my cursor anywhere near it. i cannot figure out a way to get them off. Is there someone who can help me??

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#1
March 7, 2011 at 13:19:40
Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.

The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.

If it's a Dell computer...
Go here for how to find the Service tag "number":
http://support.dell.com/support/top...

Tell us what it is.

If it's a HP or Compaq computer.....
Go here:
http://partsurfer.hp.com/search.aspx
Scroll down a bit.
Look for the similar label on the outside of your computer.
Quote the specific model number - that's at the end of the first line.
Quote the Product number - that's on the third line.

The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.
..........

If you have a desktop computer, we need the make and model of your monitor. The model is usually on a label on the back of it.
.........

If you can see the entire Windows display on the portion of the screen that does have an image, your display resolution is not set properly for your monitor or built in laptop display.

RIGHT click on a blank part of the main desktop screen, choose Personalize, then Display Settings.

What does it say there ?

What Monitor on what video adapter ?

What is the Resolution set to?


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#2
March 7, 2011 at 13:37:26
i dont know much about computers but the closest thing that i can find as it relates to make and model is hp G62-435DX Notebook PC

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#3
March 7, 2011 at 19:46:04
"hp G62-435DX Notebook PC"

HP G62-435DX Notebook PC (Home support page)
http://h10025.www1.hp.com/ewfrf/wc/...

Specs
http://h10025.www1.hp.com/ewfrf/wc/...

Excerpts:

Video Graphics:
ATI Mobility Radeon HD 4250 Graphics

Display:
15.6" diagonal High-Definition HP BrightView LED Display (1366 x 768)
..................

RIGHT click on a blank part of the main desktop screen, choose Personalize, then Display Settings.

What does it say there ?

What Monitor on what video adapter ?

It should say something like

High-Definition HP BrightView Monitor on ATI Mobility Radeon HD 4250

or similar.

If it does,

set the Resolution there to: 1366 x 768

(I'm assuming you're using the built in display, not an external monitor)


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