Solved Biostar H61MH won't recognize graphics card

August 11, 2011 at 13:39:01
Specs: Windows 7, i3 2100/4 gigs ram
The computer came with just Intel onboard graphics. First I changed out the psu to an HFX PRO650W then I put my new PNY GTS450 in the PCi-E slot and there's no auto-detecting happening. I go into the Bios (a real adventure for me) and go to: Advanced>Chipset>Initiate Graphics Adapter and set it to "PEG/PCi" which I believe is the default. The PCI-E Express is set to "Auto" (It was on "Enabled" but now I'm trying it on "Auto".

When testing this, my monitor cable is hooked up to the card and a six pin power supply cord is hooked up to the card as well (it has plenty o' power). I get "no signal detected" on my monitor, the NVidia drivers I downloaded from NVidia say "no compatible hardware detected" so in essence this card doesn't exist on this computer. I switch the monitor cable to Intel grapics and it works fine. That is, "fine" if I'm settling for onboard graphics.

I know this is the Bios forum so if you give me some more tips on what to do in my Bios please be very specific, don't take anything for granted as to how I perceive what you're telling me. Thanks.


See More: Biostar H61MH wont recognize graphics card

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✔ Best Answer
August 12, 2011 at 08:49:08
The video card does not require specific drivers to be installed in order for the computer to detect it and for it to produce video. ALL modern mboards, mboard bioses, video chipsets, and modern operating systems (e.g. win 95 and up) already support basic VGA video.

"At least my computer "auto detected" the 9500GT ....."

The video card will always be auto detected if it's working properly, and if there's nothing wrong with the PCI-E X16 slot's circuits.

The fact that the other video card works fine indicates your mboard's main chipset probably does NOT support Hybrid video, the onboard video is probably automatically disabled when you install a working card in the working PCI-E X16 slot, and there's nothing wrong with the PCI-E X16 slot's circuits if the card is detected by the mboard and the if specific video drivers you loaded for that card work fine.

"Now to return the PNY to Newegg (can't get them to send me another one right away because it's out of stock)."

Since it appears you have two dead video cards, it's a lot more likely you did something you shouldn't have done (see response 5) that fried the cards than the card was defective before you installed it.
A tiny percentage of new video cards may be dead on arrival, but when newegg indicates the card is re-certified, it HAS been tested to make sure it still works.



#1
August 11, 2011 at 16:47:53
Is this a question I should be directing to Biostar? You think they'll have an answer?

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#2
August 11, 2011 at 17:55:41
Drivers aren't necessary, nor will they install, until the card is detected. You're wasting your time thinking it's a Windows/software problem - you have a hardware problem.

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#3
August 11, 2011 at 19:45:30
When I search with: HFX PRO650W or HFX PRO 650W
I find nothing significant.

Did you make one or more typo(s) ?

e.g. there IS an XFX Pro 650w power supply.

XFX
ProSeries 650W PSU
http://xfxforce.com/en-gb/Products/...
....


PNY
GTS 450 1024MB PCIe
Part No. VCGGTS4501XPB
http://www3.pny.com/font-color99999...

System requirements

•Two 6-pin PCI Express supplementary power connectors
•Minimum 450W or greater system power supply (with a minimum 12V current rating of 38A)****
....

"a six pin power supply cord is hooked up to the card as well "

Your card probably has TWO 6 pin sockets !
(PNY lists only that one GTS 450 model)
If so, you must connect TWO 6 pin power connectors to the card !

If your power supply does not have two 6 pin PCI-E power connectors, DO NOT use a 6 pin Y cable - a male 6 pin connector to two female 6 pin connectors - that will NOT supply enough current to your video card.
In that case, buy a Y wiring adapter that has two male molex connectors to one female 6 pin connector.
E.g.
http://www.nanosys1.com/cbl-pwr-lp4...
..........

In most cases, there is no setting in the bios of modern mboards that actually disables the onboard video.
Installing a video card in the PCI-E X 16 slot (or on older mboards, in the AGP slot) automatically disables the onboard video, IF and only IF the video card in the slot is working properly.

The only exceptions are if your main chipset supports Hybrid video - both the onboard video and the video on the card in the PCI-E slot working at the same time.
ATI has some main chipsets that support Hybrid CrossfireX video, NVidia has some main chipsets that support Hybrid SLI video, and Intel has a few main chipsets that support Intel's version of Hybrid video, but I don't think your Intel H61 main chipset is one of those.

(Confirmed - no Intel main chipset mboards listed here have the H61 main chipset, so your mboard can't support Hybrid CrossfireX video:
AMD CrossFireX™ Certified Motherboards
http://sites.amd.com/us/game/produc...
If it can't support Hybrid CrossfireX video, it probably can't support NVidia Hybrid SLI video.
Some Intel main chipsets support both; one or the other at a time.)

With those main chipsets that do support Hybrid video, that's only supported if the video cards have specific video chipsets on the cards.

If the card you install in the PCI-E slot is working properly but it does NOT have one of the video chipsets supported by the Hybrid video feature of the main chipset, usually by default, the video on the card does NOT work, and the onboard video is STILL working, when the PCI-E card is installed.
In that case, you have to connect a monitor to the onboard video, go into the bios and DISABLE the onboard video, AND designate your Primary video adapter or Initialize video first adapter or similar as PCI-E or similar.


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Related Solutions

#4
August 12, 2011 at 04:51:07
Yes, my power supply is the HFX PRO650W (which is how it's written on the psu itself). Here's a link to the review that convinced me to buy it:

http://www.hardwaresecrets.com/arti...

And if you check out that same PNY card (that you found on the PNY website) over on Newegg you'll see "what comes in the box". I actually bought the recertified one which pretty much looks the same. There is only one six pin plug on the back of either card. There is, however, a supplied "6 pin PCIe to Molex Power Adapter" cable. Does hooking up two three pin Molex cables to the one six pin equal a de facto two six pin power supply cables? My card came with zero documentation other than the "installation" disc. I just stuck it in the DVD again and it, again, said "No installed video card found". Which makes me think the PCI-E slot isn't working but you guys haven't mentioned if that's a possibility.

If I'd seen two six pin plugs on that card I'd have hooked up two. My psu is a veritable octopus when it comes to spare cables.


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#5
August 12, 2011 at 07:43:58
"Here's a link to the review that convinced me to buy it:..."

That review is for XFX ProSeries 650W !

There is no such thing as an HFX brand of power supplies !

"There is only one six pin plug on the back of either card".

I took another look on the web, and apparently PNY's own info about the card is NOT correct, and many vendors are quoting that same incorrect info.

The picture above this text in this review shows one 6 pin power socket, not two.

"The rear of the card sports sports two Dual-Link DVI connectors and a single mini-HDMI connector, standard on modern Nvidia cards. No VGA port here for those of you who may be looking, but there is a VGA-to-DVI converter included in the accessory package as we saw earlier".
http://www.pureoverclock.com/review...

"There is, however, a supplied "6 pin PCIe to Molex Power Adapter" cable""

The picture above this text in this review shows that wiring adapter:

"Inside the box, PNY has included a good accessory package for this price range card, with a Quick Start Guide, driver installation disk, a Molex-to-PCIe power cable, mini HDMI-to-HDMI connector, and a DVI-to-VGA connector"
http://www.pureoverclock.com/review...

You use that only if the power supply has no 6 pin PCI-E power connector available, or if the card has two 6 pin sockets, only if the power supply has only one PCI-E 6 pin connector, for the second power socket.
It can supply enough current at +12v because it sources the +12v power from two molex connectors from the power supply.
.........

Did you connect BOTH the main 24 pin connector AND the 4 pin connector to the power socket near the PCI-E X16 slot from the power supply to the mboard ?

It's extremely rare for there to be anything wrong with the PCI-E X16 slot circuits unless you damaged them yourself by doing something you shouldn't have done.

ATX mboards are always powered in some places, including some of the contacts in the PCI-E X16 slot, even when the computer is NOT running, as long as the power supply is connected to the mboard and the power supply is receiving live AC power.

Did you REMOVE the AC power to the power supply when you plugged in or unplugged the video card at ALL times ?

Did you have the video card all the way down in the slot and have it's bracket fastened with a screw to the case BEFORE you booted the computer ?

If you didn't do either of those things, you have have damaged the PCI-E X16 slot's circuits or the video card's circuits.

The video card can be checked to see if it still works by connecting it to another computer, the proper way, that has at least a 450 watt power supply.
Or if you can't do that on another computer of yours or of a friend's, you could have a local place that repairs computers check it out for you.


"I actually bought the recertified one which pretty much looks the same.My card came with zero documentation other than the "installation" disc. "

A recertified card, a.k.a. a refurbished card, is one that was returned by some customer.
There may have been nothing wrong with it, or the customer may have returned it because they couldn't get it to work for whatever reason. Presumably it's been tested since it was returned and was found to work.

It may not come with all of whatever originally came with the card
It's often cheaper than a new card because it has been returned..

I have an XFX HD 5450 card in it's original box sitting here. It comes with printed installation instructions as well as the CD.

There are probably installation instructions in at least one of the documents on the CD. E.g. That may not be in the main manual, but it may be in a Quck installation guide or similar.

Also, there are often generic instructions for installing a video card in the mboard's manual.
.


.


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#6
August 12, 2011 at 08:29:53
Sorry for the misspelling, yes, XFX PRO 650W. I took a 9500GT out of another computer and stuck it in the Biostar computer just to see if the PCi-E slot actually worked. Yes, it does work and I was able to download and install the NVidia drivers because, hey, compatible hardware was detected! Funny though, I ran another Windows Performance Test and my "Graphics" score went down from 4.6 (Intel graphics) to 4.4 with the 9500GT. "Gaming Graphics" though went up to a 6.3 from a 5.8.

Anyway, I took the 9500GT out and re-installed it back where it belongs and tried my GTS450 and nothing. It's real hard for me to believe my 8800GT was dead and my "new recertified" PNY card is dead, too, but apparently that's the way it is.

At least my computer "auto detected" the 9500GT so I at least know something. Now to return the PNY to Newegg (can't get them to send me another one right away because it's out of stock). The wonderful wacky world of computers.


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#7
August 12, 2011 at 08:49:08
✔ Best Answer
The video card does not require specific drivers to be installed in order for the computer to detect it and for it to produce video. ALL modern mboards, mboard bioses, video chipsets, and modern operating systems (e.g. win 95 and up) already support basic VGA video.

"At least my computer "auto detected" the 9500GT ....."

The video card will always be auto detected if it's working properly, and if there's nothing wrong with the PCI-E X16 slot's circuits.

The fact that the other video card works fine indicates your mboard's main chipset probably does NOT support Hybrid video, the onboard video is probably automatically disabled when you install a working card in the working PCI-E X16 slot, and there's nothing wrong with the PCI-E X16 slot's circuits if the card is detected by the mboard and the if specific video drivers you loaded for that card work fine.

"Now to return the PNY to Newegg (can't get them to send me another one right away because it's out of stock)."

Since it appears you have two dead video cards, it's a lot more likely you did something you shouldn't have done (see response 5) that fried the cards than the card was defective before you installed it.
A tiny percentage of new video cards may be dead on arrival, but when newegg indicates the card is re-certified, it HAS been tested to make sure it still works.


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#8
August 17, 2011 at 16:36:49
To give this thread some closure:

I returned the PNY GTS450 and got an HD 5670 (no card power cord needed). I installed it like I thought I did the other two (computer power cord unhooked and all). This time I knew that either the computer was going to detect it or it wouldn't. Intrepidly I plugged the computer back in and fired 'er up.

It took three reboots before the "no video signal detected" sign stopped showing up on my monitor. I tell you I was worried. It finally was detected, though. What a journey this has been.

I downloaded the ATI drivers directly from ATI without messing with the install CD. I then checked my Windows Performance (W7 64 bit). My "Graphics" score went from 4.4 (Intel graphics) to 6.8.

I started up L4D2 and my "recommended settings" went from:

1280 x 720 to 1600 x 900
No anti-aliasing to 4x MSAA
Trilinear filtering to Anisotrophic 8x (!)
Shader ID low to Very HIgh (!)

and so on. The game was much richer in detail (which is appreciated) but it's not like L4D2 didn't run smoothly at the lower "recommended settings" before. But for $60 (even less after rebate) I'm pretty pleased. (Finally a card that works). Thanks for all your help.

In the future I might put this 5670 in another W7 computer I have (with a lamer than lame 9500 GT which scores even less than my Intel Graphic) because I can't trust it's power supply to run anything else. Then I'll try some "state of last year's art" card needing a power supply cord on this computer.


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#9
August 17, 2011 at 21:10:13
Thanks for the update.

Your problem probably wasn't caused by the XFX power supply because it appears to be a much better than average one.
Your problem probably was you fried the PNY card yourself by doing something you should not have done .

"L4D2"

Left 4 Dead 2

The Left 4 Dead franchise is based on a series of cooperative first-person shooter, survival horror video games developed by the Valve Corporation. Set in the days after a pandemic outbreak of a viral strain transforming the majority of the population into zombie-like feral creatures, the games follow the adventures of four survivors attempting to reach safe houses and military rescue while fending off the attacking hordes.

HD 5670

ATI Radeon HD 5670 brings DirectX 11 and Eyefinity to the budget-minded market
http://www.engadget.com/2010/01/14/...
........

http://hardforum.com/showthread.php...

Excerpt:
Ok, I'm lost here. Is there some trick to getting L4D2 to work in eyefinity? I can play Crysis, Bioshock 2, etc.. with no problems, but L4D2 only shows single monitor resolutions. I've googled and searched, but can't seem to find anything. I'm using a 5870 with the http://www.newegg.com/Product/Produ...

L4D2 in Eyefinity
http://www.youtube.com/watch?v=ySEJ...



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