Solved Bios won't allow to upgrade nor to access it

January 1, 2018 at 01:21:28
Specs: Windows XP SP4, N570 DDR3
Hello and a happy new year !! i'm facing a rare issue with bios i've never seen before.

Little briefing: i upgraded the memory DIMM on the notebook without checking if it works, after 2 months and half i powered the machine ON noticing the blue lights turned ON but the screen was blank and keyboard didn't worked and HDD wasn't spinning neither. I thought it was an internal problem since it didn't reported any BEEPS which i thought notebooks should do as PC's do, WRONG. well i completely disassembled the laptop and found one particular SMD capacitor to be faulty or so i thought it was, i tried to get it off but failed. well at that point i thought it's over and i can throw it in the trashcan but luckily i had an idea (wish i had it before i took everything apart) i changed the RAM stick(which later found out to be bad) back to it's previous one and voula the notebook started.
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So the main issue is this: i cannot access my notebook's bios !! which i need since it reports that HDD is faulty, and i have to press F1 at start up so it can continue booting windows.

The only time i can access the bios is when i take out the internal battery (the inside one) and take out the power supply and external battery
which than clears all bios settings, after that when i power it on, it asks me to either press F1 which loads system defaults or press F2 which takes me to the BIOS configuration.

Now after i press one of those buttons, for instance F1 for defaults, it proceeds towards a warning that my HDD is faulty and I have to press F1 if I am sure to continue... now no matter what i do, that is using internal and exterior USB keyboards or powering OFF and ON it does not allow me to press F1 to boot up windows or F2 to enter bios, neither does Alt + F2 key work to bring up the bios flash screen which should normally work.

Could it be possible that the chip on the Motherboard or something that stores the BIOS on it be damaged ??
or that the broken RAM which i taken out has somehow damaged my laptop ?

After a closer look, at the board where the Capacitor is, revealed that there was no visible damage.
Notebook: Asus 1015PX.

Any help would be really appreciated.


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✔ Best Answer
January 2, 2018 at 10:31:56
Well, in that case, I suggest taking it into a shop. Your problem sounds like physical damage, and you need to get it into the hands of someone with the tools to diagnose the issue.

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#1
January 1, 2018 at 08:39:49
What is the make and model number of the laptop?

Always pop back and let us know the outcome - thanks


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#2
January 1, 2018 at 09:41:49
"i upgraded the memory DIMM on the notebook without checking if it works"

Did you downgrade the OS to WinXP with the unofficial SP4? The max RAM your laptop can handle is 2GB DDR3-1600, what did you attempt to upgrade to?

http://www.crucial.com/usa/en/compa...

Temporarily remove the HDD. If it's bad, it could be preventing the system from booting properly. You don't need a HDD to be able to access the BIOS. You could also try booting off UBCD & running a diagnostic to determine the condition of the HDD.

http://www.ultimatebootcd.com/


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#3
January 1, 2018 at 11:05:28
Asus EEE 1015PX-PE ( or R015PX I think.)

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#4
January 1, 2018 at 11:17:54
It's official Win XP 32bit with SP4 now if SP4 is unofficial idk but it worked perfectly before. It had 1GB of ram and I upgraded it to 2GB without checking if it works. RAM stick was faulty. checked it in another laptop, wouldn't start at first but when changed the DIMM slot it powered on. and tried to access the bios on that laptop with the faulty RAM stick installed and for some strange reason I couldn't access the BIOS on that particular laptop either. had to remove RAM to get in.

But on this laptop the issue is permanent, and i'm starting to think that that RAM stick damaged my bios somehow.

Also i did remove the HDD to check if it starts the bios after the first prompt. it doesn't !



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#5
January 1, 2018 at 13:19:18
Robbert0220: [I] completely disassembled the laptop
Did you put the laptop back together correctly? From the sound of it, the keyboard sounds disconnected.

Robbert0220: [I] found one particular SMD capacitor to be faulty . . . [I] tried to get it off but failed.
Tried how? Failed how?

How To Ask Questions The Smart Way


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#6
January 1, 2018 at 21:51:13
The last official service pack for XP was SP3, so you've definitely been using some third-party service pack software for sure, maybe even your entire XP is pirated. .But I'm amazed you didn't even know if SP4 was official or not - - -

Don't you care what you install on your computer or where the software comes from?

Anyway, all that's irrelevant to your existing problems - - just fancied having a rant.

New laptop I reckon mate - - not worth the hassle trying to fix that one.


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#7
January 2, 2018 at 07:36:58
There is indeed an unofficial SP4:
http://www.msfn.org/board/topic/171...

However, the risk you take with that sort of thing is that you run into trouble.

Always pop back and let us know the outcome - thanks


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#8
January 2, 2018 at 09:31:11
Robbert0220: [I] completely disassembled the laptop
Did you put the laptop back together correctly? From the sound of it, the keyboard sounds disconnected.
Robbert0220: [I] found one particular SMD capacitor to be faulty . . . [I] tried to get it off but failed.
Tried how? Failed how?

To razor -- I have my methods, but i didn't take it off since it was glued down in a different way than usual. and in the end realized it's not broken.

Yes it's assembled completely, nothing missing nor are there any ribbons that weren't connected properly.


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#9
January 2, 2018 at 09:44:02
phil22 idk what bothers you mate but my problem ain't with windows it's with my laptop, not sure why you even insisted replying to my post. Also my SP3 CD 's are official bought long ago from M$. friend of mine just updated it with SP4 due to security reasons.


Anyways from the replys left here I can see nobody had this kind of problem like me before.
too bad I was hoping for someone to know something about this stuff.. I tried tom'sH but they are really slow and sometimes you don't even get a reply at all.

Thanks anyway guys.


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#10
January 2, 2018 at 10:31:56
✔ Best Answer
Well, in that case, I suggest taking it into a shop. Your problem sounds like physical damage, and you need to get it into the hands of someone with the tools to diagnose the issue.

How To Ask Questions The Smart Way


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