Solved bios update failed laptop-vostro 3700

October 29, 2016 at 10:13:45
Specs: Windows 10, Intel i7
Downloaded Dell Vostro 3700_A12 to update BIOS. Ran from Win10 GUI, but shortly faded to black and has been dead since. I've attempted to reload the A10 BIOS from USB Drive after removing battery and holding down "End" key until after inserting AC power plug. Still only keyboard indicators flash in succession and HD flickers, but nothing following.

See More: bios update failed laptop-vostro 3700

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✔ Best Answer
October 31, 2016 at 01:43:12
" I'm still intent on trying to reset the BIOS with a jumper"

Here is a start.

How to Jump Your Motherboard to Reset BIOS
http://www.ehow.com/how_4925725_jum...



#1
October 29, 2016 at 17:07:02
restore A10 BIOS to dell comp
http://bit.ly/2eHEA9U

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#2
October 30, 2016 at 05:08:46
Thanks for your fast response. The Google query you sent was most interesting and would be very useful but for the problem of getting the laptop to power up enough to see the USB drive. As is, using the proscribed "End" key method accomplishes nothing. Perhaps I could load the A10 update on to another medium like CD or 3.5 inch floppy. I have no access to the normal F2/F8/F12 keystrokes so don't have control of boot sequence. I'm actually thinking about electrically jumping a couple of BIOS chip pins to see if that will work.

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#3
October 30, 2016 at 05:25:18
Yep, it is all very tricky, alter the keywords in the google search to find out about electrically jumping a couple of BIOS chip pins.

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Related Solutions

#4
October 30, 2016 at 06:34:44
You may have already seen this: http://en.community.dell.com/suppor...

Make sure the USB drive is formatted using FAT32.

Unfortunately, if you can't get the above to work, you likely have to replace the motherboard.

message edited by riider


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#5
October 30, 2016 at 10:29:51
Thank you. I followed that specific link in trying to reboot the Vostro's BIOS. I didn't know how to change the names of .hdr file except on another computer (the one I'm now using). I'm looking up replacement MB's and preparing my loins for a rebuild of the laptop. Looking for the exact part number for this version of the Vostro 3700 from Dell's original configuration page for this 'puter. It's an i7 model. Are all the supporting chipsets common for this model, just change the processor? So when I buy the replacement MB I don't have to worry about matching chipsets with the original?

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#6
October 30, 2016 at 11:38:11
Hi John, did you read the section on how to recover a corrupt bios, at the end here:-

http://www.dell.com/support/article...

Why were you attempting bios updating anyway, as this should never ever be done unless absolutely necessary.

Good Luck - Keep us posted.


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#7
October 30, 2016 at 13:50:39
New (to me) laptop succeeding another defunct Dell laptop. Looked on Dell's Drivers & Downloads, saw an upgrade for BIOS as "recommended". Threw caution to the wind and ran it. Kaput! I had an incomplete install of a Bluetooth adapter and thought this might have an effect. Nevertheless, the deed is done. Thanks for your response.

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#8
October 30, 2016 at 17:09:41
Unlike desktop motherboards, laptop motherboards aren't "universal". You will need to get an exact replacement. I'm not recommending you buy from one these sellers, just posting a few that I found:

https://www.parts-people.com/index....

http://www.ebay.com/itm/NEW-Genuine...

https://www.amazon.com/Dell-Vostro-...


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#9
October 30, 2016 at 18:16:30
I've just put https://www.amazon.com/gp/product/B... in my Shopping Cart. It's a new OEM with Dell markings on it. Thanks for working on this for me. I'm still intent on trying to reset the BIOS with a jumper. If that fails then buy the above MB unless I can damage the CPU by messing with the BIOS.

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#10
October 31, 2016 at 01:43:12
✔ Best Answer
" I'm still intent on trying to reset the BIOS with a jumper"

Here is a start.

How to Jump Your Motherboard to Reset BIOS
http://www.ehow.com/how_4925725_jum...


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#11
November 4, 2016 at 07:45:30
Installed new MB carefully, transferred i7 processor, only one chassis screw left over. Fired up with battery only. Indicator lamps worked as normal, i.e., power, wifi, numlock, HD, caplock. No video. Left power on for 1/2 hour. Watched indicators. Normal HD access and indicator activity. I think the MB is good and the CPU is working fine, but video is bad. Blown video board or video cable? Try external screen?

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#12
November 4, 2016 at 15:26:09
How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly.
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://fs5.directupload.net/images/...
Lazesoft Recovery Suite Home Edition video tutorial
https://vimeo.com/106789683
Tutorials
http://www.lazesoft.com/guide.html
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...
How to Burn a Lazesoft Recovery CD
http://www.lazesoft.com/burn-a-boot...

no video after installing a new laptop motherboard windows 10
http://bit.ly/2e9RgHz

message edited by Johnw


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#13
November 5, 2016 at 04:16:53
Hi John,

with a new mobo, different drivers for certain components (such as onboard video) may be required.

This could explain your poor video.

The other part to watch is the video cable connections on the mobo, which *MUST* be treated with great care when disconnecting / connecting as can be fragile.

Good Luck - Keep us posted.

message edited by Mike Newcomb


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#14
November 11, 2016 at 13:22:26
Sorry for the delay in responding. This problem is cascading from a thoughtless upgrade to a perfectly good Vostro 3700 BIOS, to dealing with a new motherboard necessitated by the dead BIOS for my Vostro 3700. I purchased this very nice laptop from a private seller who had installed Win10 and Office 2016 with no Product Keys. I'm trying to find a workaround to recover this laptop because I don't have Product Keys for either Win10 or Office 2016. At this point I have clear boot activity but no video as per some of the previous responses. I need to acquire these Product Keys and maybe copy the HD to save the software to reinstall. Any thoughts will help.

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#15
November 11, 2016 at 15:12:34
"I need to acquire these Product Keys"

One thing at a time, lets see if you can find the Windows Product key.

where to find the product key on a laptop
https://www.google.com.au/?gws_rd=s...


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#16
February 17, 2017 at 15:48:34
Hi :O)

Recovery procedure in this thread and files to do it

http://forum.notebookreview.com/thr...


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