Solved bios stopped recognizing slave drive

September 3, 2011 at 11:06:26
Specs: Windows XP
I am not sure if this happened due to a new install of a SATA DVD burner (from a former IDE burner) - but that's when the problem was noticed.

I removed my problematic IDE burner (it wouldn't recognize blank discs). After installing my new SATA Sony AD-7241S DVD BURNER into SATA port 2 (SATA 1 has my primary hard drive connected) - my secondary EIDE wdc wd1600jb-00Gva0 160 gb hard drive doesn't appear in "my computer". If I unplug the new burner, this secondary hard drive reappears on bootup.

I haven't done this in a while, but I believe now even disconnecting the burner will not bring up the missing slave drive on bootup.

I went to "Computer Management"--->Device Manager---->Disk Drives
ONLY ONE Hard Drive is being recognized, but I click the mouse's right button and it gives me the option "Scan for hardware changes" --->I click and MY SECOND hard drive materializes with all it's partitions and it works perfectly. I am thinking the person who originally installed this slave drive might have use Ghost to partition it. I must do this every new bootup as the slave doesn't appear until I do this and will stay as long as my computer is not rebooted.

This secondary wdc hard drive does appear in the bios setup even with the burner installed and when continuing the bootup it does appear in my computer. Rebooting causes the secondary drive to disappear again.

What do I do to have it permanently appear? It worked fine before the new burner was installed. I am presuming if it was a bios problem it would not appear AND work correctly with the new burner installed when I tried the ""Scan for hardware changes" - is that correct?

Thank you for any help you can provide.

Bob


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#1
September 3, 2011 at 11:13:54
✔ Best Answer
You had two ide devices hooked up before. The cd drive was probably jumpered as Master and the hdd as slave. Change the jumper in the hdd to master now since you only have one device on the ide cable.

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#2
September 3, 2011 at 11:27:00
Thanks for your prompt response.

Note that the problematic secondary hard drive is an IDE drive. If I change it's setting to master, then I must presume my C drive which is a Maxtor SATA drive is also set to master.

Can you have two hard drives set to master?

If the answer is yes, do you know where I can find the WDC's jumper settings for master?

Thanks so much.


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#3
September 3, 2011 at 11:29:15
Sorry if this is a repeat, but I think my reply to grasshopper was posted as a reply to me :-)

Thanks for your prompt response.

Note that the problematic secondary hard drive is an IDE drive. If I change it's setting to master, then I must presume my C drive which is a Maxtor SATA drive is also set to master.

Can you have two hard drives set to master?

If the answer is yes, do you know where I can find the WDC's jumper settings for master?

Thanks so much.


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Related Solutions

#4
September 3, 2011 at 11:49:36
Yes you can have two masters because they are on different channels. Look on the back of your ide drive. It usually has a label with a diagram on it.

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#5
September 5, 2011 at 22:11:13
That fixed it! Thank you, thank you so much!

It happened when I installed my Sony burner.

Do you know how many emails back & forth to their tech support? The end response was to contact Dell, with whom I no longer have support.

I also contacted Western Digital since they make the hard drive and after running their diagnostics their answer was the drive is beginning to fail.

Are you a professional tech guy? You surely hit it right on the nose.

Bob


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#6
September 6, 2011 at 15:45:27
Hi,

I just posted this - perhaps you also know what's likely to be causing this?

Thanks!

Bob

I own a Dell Vostro 200. Pentium Dual E2160 - 1.8 ghz - 1GB memory. I've used this PC using WinXP SP2 for about 4 years now with absolutely no problems. On July 21 I installed AVS4U DVD playing software. Aug 29 2011 a Skype upgrade (but I do not have either of these programs open at night). Maybe something they run in the background is causing this problem? However this problem started at least one month ago, before the skype upgrade, unless there was an earlier one I don't recall.

I reboot the PC to clear cache when I leave - and leave PC on at night (with monitor off) so when necessary I can remote login with logmein.com. I have no programs running except those in startup which would only be logmein, avast and whatever windows runs in the background.

For the past month or so, I notice the following.

If I login the first night, no problems.

But on the weekends, when it's been more than 24 hours since my last reboot, my pc cannot be remote accessed. Either it displays in my logmein dashboard as being available to me but when I log in it disconnects OR it displays as offline.

When I arrive Monday moring, the pc either already displays error windows or does so as soon as I try to start a program. Sometimes the syst tray and time icons, or even the start button, become solid blue. I must reboot to do anything. Today I had to reboot twice before I could operate normally.

The error windows I see are a generic error - something like it cannot open the program.

As it occurs after the PC is on for more than 24 hours - is something that is running causing it to lockup like this?

Thanks for your help.

Bob



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