Solved Bios is passworded, can't do ANYTHING

October 4, 2012 at 15:50:51
Specs: Windows 7 Home, 4gb
Can someone tell me how to reset or remove or clear a Bios password on an Acer Aspire 5745 laptop? I just bought this and the previous owner says she bought it new and did not put any password on it. So I am stumped. The hard drive has bad sectors so I wanted to change it out but I guess the boot menu is set to the hard drive first so I cannot use the dvd drive to install another hard drive. I unplugged the laptop, removed the battery, removed the cmos battery and the hard drive for an hour and pressed the start button for 30 seconds, and then replaced the cmos battery but the Bios is still locked. Any other suggestions? Thanks

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#1
October 4, 2012 at 16:05:34
✔ Best Answer
BIOS passwords on laptops are not stored in the CMOS and by design are very difficult to remove. Generally manufacturer aid is required and they usually only help the original owner.

Best to return the laptop. Never buy a computer unless you have all the passwords.


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#2
October 4, 2012 at 16:06:27
Password issues are not a good thing in these forums. Your best best is to contact Acer tech support and be ready to prove ownership. Sounds like the person that sold you the laptop was NOT the rightful owner as Acer does NOT put in passwords....the OWNER does and it works as an anti-theft device. You may as well use it for an anchor because unless you do as I mentioned...there is NO way you can even install a different hard drive. You have a bios password installed.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#3
October 4, 2012 at 16:12:20
No, she was definately the original owner. Does setup ask if you want to put in a Bios password when you are setting up a new laptop???

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#4
October 4, 2012 at 16:19:19
nope, it doesn't.....if she is the owner, get HER to call Acer tech support and have the issue resolved

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#5
October 4, 2012 at 16:41:45
Thanks everyone.

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#6
October 4, 2012 at 16:53:20
The Windows installer doesn't even know how to set a BIOS password. Only the BIOS setup knows that. And this is a good thing. If Windows installer could set a BIOS password then so could other software, including malware. Think of the problems that would bring.

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#7
October 4, 2012 at 20:38:30
All this is ever so slightly over my head...but I'm learning. I LOVE this site, it has helped out so much over the past few years. Thanks all.

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