Solved Battery not charging - is it AC adapter or HP laptop problem

February 9, 2013 at 16:33:00
Specs: Windows XP
I know it's not the battery. Battery indicator light doesn't light when plugged in. Could it be the AC adapter or the laptop (HP 6710b) itself?

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✔ Best Answer
February 10, 2013 at 10:11:42
I would NOT plug your adapter into another laptop unless it takes the same voltage and amps. I am not in agreement with #2. Test the adapter with a multi meter and if it has the proper voltage than it is most likely your battery or possibly the DC charging unit itself.


#1
February 9, 2013 at 23:38:43
"I know it's not the battery"

How do you know?


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#2
February 10, 2013 at 00:40:32
That doesn't prove anything, try the charger on another laptop see if it charges to determine weather your charger is the problem.

computers are a second home
NVIDIA GeForce


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#3
February 10, 2013 at 07:41:55
Battery indicator light doesn't light when plugged in.

That would be pretty good indication that it is the battery.

Batteries do not last forever, the all die eventually. If the battery is more than two years old it has probably died.

Stuart


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Related Solutions

#4
February 10, 2013 at 10:11:42
✔ Best Answer
I would NOT plug your adapter into another laptop unless it takes the same voltage and amps. I am not in agreement with #2. Test the adapter with a multi meter and if it has the proper voltage than it is most likely your battery or possibly the DC charging unit itself.

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#5
February 10, 2013 at 10:16:36
.....or just take the battery right out, and use the ac adaptor, if the computer runs fine on the Ac adapter, then again, most likely the battery or possibly the dc charging unit.

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#6
February 10, 2013 at 14:52:19
I knew it wasn't the battery because I put my battery in a another computer (same model) and it started charging straight away (friday). I didn't have my charging unit so was unable to test that. I then posted my question (saturday). I have now been able to test the charging unit by swapping them and found mine is not working (monday). Thank you for your replies

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