|I have a HP Pavillion dv7-1273cl laptop for over a year and it was running and charging fine until about a few days ago. As of now, it can seem to be able to charge. The power tray icons keeps displaying as "41% available (plugged in, not charging)" even though the AC power is connected. Furthermore, whenever I remove the AC power, the OS automatically shuts down and cannot be turn on until the AC Power is connected. |
I have deduced that it is a hardware problem and not an OS problem, and have tried various fix such as uninstall (and reinstall) the "Microsoft ACPI-Compliant Control Method Battery", removing the battery, etc, but none has worked.
I don't know if this might be the cause of this problems, but I am currently traveling to a country using 220V outlet, while the power of this laptop is 110V. However, I has been using a 110V transformer ever since I got here and it was working fine before.
Thanks so much for your help in advance, and I will provide further details about the laptop as you needed.