Bad monitor or video card

June 4, 2013 at 10:29:59
Specs: Windows 7, AMD FX-8150/16GB RAM
I bought a new gaming rig in January for a hefty sum with a three year extended warranty. I have been running dual monitors for years and continued to do the same with this rig. In March I had to have the graphics card replaced as it was apparently defective. This morning when I tried to boot up my computer the screens went blank after the "Windows is Starting" screen and would not progress beyond that. After an hour (possibly more) of rebooting in safe mode then rebooting normally (both screens had proper display properties in safe mode) it finally booted in normal mode but only one screen had display. Several times during reboot I noticed what I can only describe as "orange colored static" on half of my primary monitor which is a 22" HDMI monitor. The cable was replaced with the graphics card in March. I unplugged the HDMI monitor from the computer and have had successful boot ups since then. BTW. My graphics card is a Gigabyte Radeon HD7870 2GB. My primary monitor is over six years old and I got my secondary (VGA connection) when I bought the computer. Now I am left with the question of is it the graphics card or the monitor?

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June 4, 2013 at 10:47:50
What's the make/model of the system? Is it a CyberPower or iBuyPower? If it is, did you custom configure it or get one of the pre-configured models? The biggest problem with their systems is the power supplies. Most of the default choices are junk. If you didn't select a quality upgrade (Corsair for example), the weak default PSU could be responsible for the failing video card (or cards).

Do you have a different system you can test the monitors on?

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June 4, 2013 at 19:53:26
I also think that if you needed to replace the video card and the problem returned, it is very probably the power supply, either being too cheap, or underpowered.

You have to be a little bit crazy to keep you from going insane.

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