audio problems laptop juddering sound

December 6, 2011 at 05:28:34
Specs: Windows 7
Hi

I am having problems with the sound on my laptop, the sound is not clear and judders when it makes any sound...this can be from the start up to when i try and play music...? It is a new laptop as my other one used to have this problem but it was about 5 years old so i needed a new one anyway, but now this one is doing the same and i have only had it 2/3 months?

My laptop is a Compaq Presario CQ56 on windows 7
My previous laptop was a Sony Vaio VGN-C1S on windows xp (if anyone needs to know?!)

My brothers laptop works fine so i dont think it can be anything network related?

Can anyone help? Would be much appreciated!
Thanks
Sam


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#1
December 6, 2011 at 06:34:19
Isn't it still under warranty? If not, does it happen in safe mode?

How do you know when a politician is lying? His mouth is moving.


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#2
December 6, 2011 at 07:46:22
Yes it's still under warranty, plus i pay for the PC World cover... do you think i should take it to them? It's just that they'll probably have to send it away and i really need it for my college work, so i thought i'd try here first to see if it's something i can fix...should i start it up in safe mode then and monitor it from there?

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#3
December 6, 2011 at 08:02:03
If both your old and new laptops do this, it makes me wonder if you are loading some software on there that is taxing the system resources and causing this behavior. What software have you loaded that is common on both of them?

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#4
December 6, 2011 at 08:17:06
Microsoft works 2007
Bullguard
HP Printer
Itunes
Nero
Skype
Tom Tom Home
Safari
Quicktime
Pretty sure thats it? i only use it for coursework and standard internet (facebook, downloading music, skyping etc)

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#5
December 6, 2011 at 09:21:53
I Googled for "Bullguard hogging resources" and got quite a few hits. I would start with that program. Make sure your Windows firewall is on, then uninstall Bullguard. Reboot and see if that clears up the issue.

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#6
December 6, 2011 at 13:33:06
If you don't want to have it fixed under warranty, then try the safe mode thing.

How do you know when a politician is lying? His mouth is moving.


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#7
December 13, 2011 at 05:35:22
sorry for delay on response, if you think it could be a bullguard thing i might drop them an email and see what they say...

Thanks for your help :)


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