Audio driver not installed code 38

Dell Dimension 4500 desktop
May 12, 2010 at 18:30:11
Specs: Windows XP
Okay so I put my computer in storage for 6 months and I recently just set it up again. Everything is just the way I left it but I had no sound at all. I went into the device manager and there was a ? next to multimedia audio controller. I uninstalled it and downloaded the driver from Dell for my computer, precisely Soundblaster Live. It extracted itself and still no sound. I then went back into the device manager and it now says "The drivers for this device are not installed. (Code 28)". I went into the hardware installation wizard and attempted to install it by searching for the specific hardware which I found no problem but it says "the driver installation file is missing a necessary entry. This may be because the INF was written for windows 95 or later. Contact your hardware vendor." Dell states that this software and my computer ARE compatible. I dont understand what is wrong. Here are the stats for my computer, let me know if you need any additional information.

Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

System Model:
Dell Computer Corporation DIM4500
System Service Tag: FXN6K11 (support for this PC)
Chassis Serial Number: FXN6K11
Enclosure Type: Mini-Tower


1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded

Main circuit board:

Board: Intel Corporation D845EPT2 AAA83422-105
Serial Number: MY04P6151934125601Q3
Bus Clock: 100 megahertz
BIOS: Intel Corp. A01 04/26/2002


39.96 Gigabytes Usable Hard Drive Capacity
5.75 Gigabytes Hard Drive Free Space

_NEC NR-7900A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-75CAA0 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WMA8H3656168, rev 16.06V16, SMART Status: Healthy

Memory Modules:

640 Megabytes Usable Installed Memory

Slot 'DIMM1' has 512 MB
Slot 'DIMM2' has 128 MB


Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]


SoundTap Recorder
Unimodem Half-Duplex Audio Device

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May 12, 2010 at 21:38:33
Did you use the install/update the drivers using the device managers installation for the multimedia card? Have you tried going to the NVIDIA site to get the drivers? If you are selecting the file to upgrade, try burning a copy of the drivers and select the CD option to install them, if you do not have you Dell driver CD.

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