Solved Asus prime B360m-k not recognising graphic card

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June 2, 2019 at 06:02:03
Specs: Windows 10 , I5 8400 8gb
Hi

Above mother board won't pick up my gtx 1060 6gb graphics card.
I tried both and Asus and pallit graphics card, exchanged the mobo assuming it was faulty, upgraded psu to 750w.
I've set primary graphics to pcie In the bios and upgraded the bios.
Outputs don't work at all, lack screen. I can use the on board vga and within windows the device doesn't show and driver install doesn't detect an nvidia gpu. Any ideas?


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✔ Best Answer
July 4, 2019 at 16:58:19
After trying every setting in the bios, 3 different motherboards, 2 power supplies and 3 graphics cards I finally caved and decided to purchase a brand new identical coffeelake cpu.
BOOM it worked.
Returning old cpu to ebay seller for refund.


#1
June 2, 2019 at 07:02:03
Did you get a quality name brand power supply? Did you connect the 6-pin PCIE power to the graphics card? It won't work without it.
https://techgage.com/wp-content/upl...

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#2
June 2, 2019 at 07:12:29
Yeah tried 2 different corsair psus and also tried different cables

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#3
June 2, 2019 at 10:28:43
It must be a BIOS setting then. Don't just load defaults, go into the Advanced menu & run thru all the settings. Check "System Agent Configuration". Make sure to save the changes.

See if this is any help: https://rog.asus.com/forum/showthre...


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Related Solutions

#4
June 2, 2019 at 15:19:30
Thanks I've set the pcie as primary graphics and that didnt help. I looked through those other settings and they all seem to relate to power management. I activated everything in a blind attempt to get some activity. Nothing......
Perhaps Asus will respond to my support ticket, apart from they I'm just buying a different one

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#5
June 2, 2019 at 21:14:56
Are you sure you are connecting the card to the PCIe16X slot, typically the top one? If you have an 8X or 4X slot it may not detect it there as a primary graphics card and performance would suffer anyway if it did work.

You have to be a little bit crazy to keep you from going insane.


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#6
June 3, 2019 at 00:02:23
Yeah there is only place it can go on these boards.

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#7
June 3, 2019 at 14:20:12
You may need to update your BIOS to the latest available BIOS to see if you can solve this that way. Please read your manual carefully on updating BIOS (available online) and Google precautions for flashing BIOS for updates. Please understand that there are risks involved in this and precautions that you should take before you begin. I personally will not do it without a UPS (battery back up) and a health check on all hardware because a failed update can leave the machine useless, often beyond repair short of replacing the motherboard.

You have to be a little bit crazy to keep you from going insane.


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#8
June 3, 2019 at 15:00:50
Yup bios already updated. Baffled

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#9
June 3, 2019 at 20:57:42
Assuming the card is compatible with the motherboard it seems you've ruled out everything except a bad card.

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#10
June 3, 2019 at 22:55:46
No , cards are fine. I have both an Asus version and pallit version, and both work In my old amd based board.

I'm stating to wonder if its the cpu? Would be very odd.


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#11
June 3, 2019 at 23:39:18
Yeah, I can't see it being the cpu. Seems like it's got to be the card or a bios setting. It probably wouldn't hurt to try them again in the other computer, just to make sure they didn't die while being swapped.

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#12
June 4, 2019 at 01:29:21
Have a look here, just in case there is a clue.

How to Check Problem Reports in Windows 10
https://www.isunshare.com/windows-1...

Upload the report if you want more opinions.


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#13
June 4, 2019 at 20:54:26
Are you getting your video driver from NVidia? That is the only place you should be getting it. Get the latest non-Beta driver available.

One last thought.... Try cleaning the edge contacts on the card with a clean soft pencil eraser, remove the dust with a soft cloth and then pop the card n and out 4 or 5 times to burnish the contacts in the socket as well.

You have to be a little bit crazy to keep you from going insane.


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#14
June 6, 2019 at 09:15:15
I'm still thinking it's a BIOS problem. Did you run thru every single setting? I'm not sure what settings are available but did you try disabling the Intel graphics in the BIOS? Shared memory disabled? Initial display setting to PCIE graphics?

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#15
June 6, 2019 at 09:24:24
I'm going to go through the bios again very carefully. Haven't been able to get at it in a few days so will do so soon thanks

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#16
July 4, 2019 at 16:58:19
✔ Best Answer
After trying every setting in the bios, 3 different motherboards, 2 power supplies and 3 graphics cards I finally caved and decided to purchase a brand new identical coffeelake cpu.
BOOM it worked.
Returning old cpu to ebay seller for refund.

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#17
July 4, 2019 at 18:51:59
We're glad you figured it out Seems like a bad cpu would have caused other problems. I guess you never know.

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#18
July 5, 2019 at 00:55:19
Agreed the fact that the machine seemed to run ok and the onboard graphics worked was surprising.

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