Asus laptop defective display screen on startup.

October 12, 2013 at 07:05:28
Specs: Windows 7
Safe mode start up options are visible on one quarter of the right side of the screen. The rest of the screen looks like a jumbled or failing test pattern. Is this a common problem with ASUS laptops? This ASUS laptop is less than a year old and is very lightly used. Thanks.

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#1
October 12, 2013 at 08:36:21
It sounds like the graphics chip may be faulty. If less than a year old it is still covered by the manufacturer's 12-month warranty so contact the manufacturer without delay.

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#2
October 13, 2013 at 08:41:22
Confirm the problem by connecting to an external monitor.

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