any chance to recover external hard drive

Dell - inspiron 17.3" laptop - 4gb memor...
June 14, 2019 at 16:16:44
Specs: Windows 10 64 bit, Intel Core i5-4210U 1.7GHz/8GB
Last night I was using my laptop with my external drive on the couch.. I moved the computer to a table in front of me to get up and do something and in the process I pulled the hard drive off the pillow it was sitting on and of course it fell on the floor. I immediately had problems reading the drive and decided to run a scandisk /f F:. I left it running most of the day and when I came to check on it I had to turn the computer a bit and I must have jiggle the usb cable because windows game me the message asking me what I want to do with this device.

The chkdsk immediately starting reporting every record segment it tried to read was unreadable. That part finished and the last part of the output looks like this;

File record segment 8DAFA is unreadable.
File record segment 8DAFB is unreadable.
File record segment 8DAFC is unreadable.
File record segment 8DAFD is unreadable.
File record segment 8DAFE is unreadable.
File record segment 8DAFF is unreadable.
580352 file records processed.
File verification completed.
Deleting orphan file record segment 13A91.


It has been sitting like this for a long time and I am guessing the computer lost contact with the drive when I bumped it. Suggestion on what I should do next.


See More: any chance to recover external hard drive

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#1
June 14, 2019 at 16:47:15
File Record Segment Is Unreadable? Try These Ways Now!
https://www.partitionwizard.com/clo...

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#2
June 14, 2019 at 17:09:06
Other ways.
My Hard Drive Dropped – Now What?
https://www.sertdatarecovery.com/ha...
DIY Video 2 How to fix a broken hard drive Beeping noise Get your data Back! Best Kept Secret
https://www.youtube.com/watch?v=WNJ...

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#3
June 14, 2019 at 21:06:26
Johnw,

I will start the chkdsk. It may take a while t get back to you with the results because when I was running it earlier it said it was going to take 5 days to finish. I have all my music and other stuff on it so there is a lot if data.


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Related Solutions

#4
June 14, 2019 at 21:07:48
Does chkdsk really have to be run in safe mode. I don't have a computer I can leave in safe mode for 5 days.

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#5
June 14, 2019 at 22:19:32
You might try ZAR:

https://www.z-a-recovery.com/downlo...

One user in this older posting:

https://www.computing.net/answers/h...

was able to recover files even after chkdsk had converted file fragments. Check his #23 there.


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#6
June 15, 2019 at 06:45:14
The fact that you dropped the HDD suggests hardware damage. No software can fix that.

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#7
June 15, 2019 at 08:23:33
Yep, like riider states, a dropped HDD (unless it's an SSD) is never a good thing. You may be able to recover some of it, but no guarantee..

"Channeling the spirit of jboy..."


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#8
June 15, 2019 at 08:54:18
The second (the youtube ) video is remarkable; not only for the end result - but the clear and patient manner the chap presents and shows how.

He does have a later one showing the disassembly of a clicking drive - and just what happened to it to require the strip down etc.

https://www.youtube.com/watch?v=MU6...

He is criticised ba few viewers; many in the business of data recovery (no doubt?) for his comments; but also praised by many who have benefited from his stuck drive recovery at the least.

If only all youtube videos were of this standard in terms of explanation, patience, and detail.

Tak to Johnw for the link(s)

My understanding is the the true professionals (not the least those in forensics and security areas) can recover content from even a crashed drive; or one that has been effectively wiped (more than once...). Some even able to extract some content from fire damaged drives too...

message edited by trvlr


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#9
June 15, 2019 at 09:28:05
trvlr,

You mention the second video but I only see one link in your post.


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#10
June 15, 2019 at 10:25:51
That’s correct. Johnw posted two videos, one of which is the youtube about beeping hard drive noise.

That (youtube) chap later made the one re’ clicking hard drives, for which I posted a link.


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#11
June 18, 2019 at 18:54:52
I just restarted the chkdsk of the drive. I will report back with the results when it is done.

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#12
June 18, 2019 at 21:42:16
chkdsk is complete. It had a lot of 'File record segment is unreadable' and ended with the following;

580352 file records processed.
File verification completed.
Deleting orphan file record segment 78.

When I try access the drive I get a message saying 'the drive is not accessible' and 'it does not contain a recognized file system'.

Is it the end of the road?


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#13
June 18, 2019 at 21:52:43
"Is it the end of the road?"
Only if you tried all the methods, in the 3 links I gave you.


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#14
June 18, 2019 at 21:53:01
doing a google search I was told about a tool called EaseUS. I am trying a scan now to see if it can recover any files.

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#15
June 18, 2019 at 22:07:19
interesting if that I run disk management it shows the D drive as 931.51 GB RAW Healthy (primary partition)

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#16
June 18, 2019 at 22:13:58
Okay I have done the chkdsk /r D: and I posted the results. I will try the minitool shadowmaker next.

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#17
June 19, 2019 at 01:16:22
Forget about scandisk or chkdsk. If it is possible to recover anything you'll need more than that. You mentioned easeus. That's one recovery tool. I posted a link to ZAR which gave unexpected good results to another user. Shadowmaker is backup software which won't help recovery now. (Or maybe you're planning to start over and have a backup for the next disaster.)

message edited by DAVEINCAPS


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#18
June 19, 2019 at 18:48:02
Okay so EaseUS never did complete although it found a lot of files. Of course to recover you have to pay for it. Anyone have any ideas if it is a good tool or not?

So if ShadowMaker is just a backup tool and not a recovery tool I am confused why it was suggested. I will have a look at zar.


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#19
June 19, 2019 at 19:12:19
"So if ShadowMaker is just a backup tool and not a recovery tool I am confused why it was suggested"
Anything that can get your info, is a plus. That would then indicate, that the head is not jammed.

message edited by Johnw


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#20
June 19, 2019 at 22:35:59
Hey guys,

So it has suggested I try Zar and Minitool Power Data Recovery. I also found EaseUS on my own. EaseIS found about 581,000 files during the scan but when it comes to recovery who knows. Zar recovered 81 jpg files with the free recovery. I am running the second scan type now.

It looks like I will have to pay for all of them so collectively is there a preference?


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#21
June 19, 2019 at 22:48:25
You can try the ZAR demo which is free and see what it turns up. Then decide if it's worth buying.

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#22
June 20, 2019 at 06:26:20
Maybe I am not using it right but I just checked the scan and it shows Raw with a bunch of filetypes under it, but I don't see a way to see any actual files. Also mp3 is not one of the filetypes which is what I am most worried about recovering. I am going to try Mini PDR now.

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#23
June 20, 2019 at 06:54:03
"shows Raw with a bunch of filetypes under it"
"I am going to try Mini PDR now"

Make sure you use the Free version, it will recover raw.

MiniTool Power Data Recovery Free Edition
http://www.softpedia.com/get/System...
http://www.techsupportalert.com/bes...
http://www.powerdatarecovery.com/po...



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#24
June 20, 2019 at 07:08:12
"I also found EaseUS on my own"
Is it this version?
EaseUS Data Recovery Wizard Free
https://www.easeus.com/datarecovery...

"but when it comes to recovery who knows"
On their web page it says > "Recover up to 2GB for free"


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#25
June 20, 2019 at 11:07:20
Yes that seems to be the one. My drive probably had close to 12000 mp3's and a lot of jpgs and videos so I am sure I am over 2GB.

Mini PDR has has a preview which I assume is letting you preview the file but I can't get it to work at all. I also don't see anywhere to recover the files.

Well now I did find a way to save the file, however it tells me 'You are using the trial edition. Trial edition supports scan and preview files only.

I will look at EaseUS again and see how much I can recover.


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#26
June 20, 2019 at 16:51:42
"I will look at EaseUS again and see how much I can recover"

Then try this one.

RecoveRx
https://www.softpedia.com/get/Syste...
https://www.transcend-info.com/Supp...
Manual
https://cdn.transcend-info.com/file...


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#27
June 20, 2019 at 17:00:26
"Well now I did find a way to save the file, however it tells me 'You are using the trial edition. Trial edition supports scan and preview files only"

Their web page says this >
"The Free Edition of MiniTool Power Data Recovery can only free recover 1 GB data in totally and it can't help users to load scan & recovery result. To break limitations, users need to register this software"
https://www.minitool.com/help-pdr/g...


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