Solved An older model LG tracphone from Safelink that is not in use

March 7, 2019 at 14:16:40
Specs: Windows 10
make windows 10 find old cell phone that is hooked up to computer. Phone not in use anymore but want to get photos off of it if possible. Hooked up with a USB cable and makes a ding noise but can't seem to find it on Computer, it is a Dell running Windows 10

See More: An older model LG tracphone from Safelink that is not in use

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✔ Best Answer
March 10, 2019 at 08:31:57
As far as I know, devices that communicate with computers
over USB use one or the other of two protocols. My audio
player can switch back and forth between them automatically
or I can select either one manually. You might need to select
which one your cellphone uses in the phone's settings.

MTP vs MSC

MSC stands for Mass Storage device Class and is a term that is
commonly associated with USB or flash drives. A lot of portable
media players have also adopted this format for their internal
memory where users save their media files. The Media Transfer
Protocol or MTP is a newer protocol that was designed to replace
MSC in media players. MTP allows for greater functionality and
easier use compared to MSC. MTP allows the transfer of all
information related to the media file like album art and other
metadata.

Read more:
Difference Between MTP and MSC | Difference Between | MTP vs MSC http://www.differencebetween.net/te...

-- Jeff, in Minneapolis



#1
March 7, 2019 at 14:25:39
This link is all about to go about it, but it does require being able to see the phone on the computer.

https://drfone.wondershare.com/tran...

Possibly solution 2 may be of help?


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#2
March 7, 2019 at 16:15:59
When you hooked it up to computer with USB cable did it show as a drive?

Always pop back and let us know the outcome - thanks


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#3
March 7, 2019 at 17:31:24
No it doesn't show up at all, that is why the question but thanks.

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Related Solutions

#4
March 7, 2019 at 17:36:27
It is hooked up with a usb cable and it also dings when plugged in but computer isn't finding it
for some reason or other. It isn't in service as I have switched to a smartphone now but would like to get photos off of it if possible.

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#5
March 7, 2019 at 18:16:11
Is the phone powered up? It will need to be in order to be seen.

If it does power up and still can't be seen by the computer, you could connect it to WiFi and upload your pictures to an online storage site like Dropbox or Flickr.
Then download them back on your computer.


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#6
March 7, 2019 at 18:17:06
This thread is old, but it mentions the need to install LG software: https://www.computing.net/answers/d...

https://www.lg.com/us/support/produ...


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#7
March 8, 2019 at 02:26:33
Hi Dean,
are you sure the Cable used is full usb.
Some are only good for charging.

Has the Cable been used for Data Transfer previously?

Good Luck - Keep us posted.


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#8
March 8, 2019 at 03:47:08
Checking with another known to be good cable would be a very logical next step.

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#9
March 8, 2019 at 06:16:12
Yes the cable is good for USB. Have changed it with another that I have and both do the same thing. One I know was used before to get photos from that phone.
Is it possible that because it isn't being used as a phone any more that would have anything to do with it?

Going to follow up on that old post and see where it takes me, thanks for the answers so far.


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#10
March 8, 2019 at 07:01:54
Leaving a phone unused, and likely battery run down ought not affect it. Simply charge it up and all "ought" to be OK?

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#11
March 9, 2019 at 02:34:47
Hi Dean,

if LG Drivers and /or Application Software are required,
being an old Phone could it be one or both are incompatible
with W10, only an earlier version of Windows?

Good Luck - Keep us posted.

message edited by Mike Newcomb


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#12
March 9, 2019 at 05:12:51
That must be the problem ,it isn't compatible with Wins 10. It never shows up when it gets hooked up to the computer.
Is there a way to make it compatible with Wins 10 ,have tried the file that supposed to make it compatible using an oldeer windows system with no luck there so far but not sure if it was done right or not.

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#13
March 9, 2019 at 05:31:09
Very long shot... Possibly it might be ok with a linux system? Perhaps boot up with a linux dvd and see if the phone shows up there? (Don't install linux of course; just run it from the dvd and let it install itself into RAM only.)

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#14
March 9, 2019 at 06:29:46
Thanks I have a DVD of Ubuntu so will try that and see where I get with it,

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#15
March 9, 2019 at 06:59:20
Yeah, if it works on Ubuntu it would prove the hardware is OK.

My suspicion is that this a hardware issue because most things will at least show as a drive even if there are no drivers at all.

Always pop back and let us know the outcome - thanks


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#16
March 10, 2019 at 08:31:57
✔ Best Answer
As far as I know, devices that communicate with computers
over USB use one or the other of two protocols. My audio
player can switch back and forth between them automatically
or I can select either one manually. You might need to select
which one your cellphone uses in the phone's settings.

MTP vs MSC

MSC stands for Mass Storage device Class and is a term that is
commonly associated with USB or flash drives. A lot of portable
media players have also adopted this format for their internal
memory where users save their media files. The Media Transfer
Protocol or MTP is a newer protocol that was designed to replace
MSC in media players. MTP allows for greater functionality and
easier use compared to MSC. MTP allows the transfer of all
information related to the media file like album art and other
metadata.

Read more:
Difference Between MTP and MSC | Difference Between | MTP vs MSC http://www.differencebetween.net/te...

-- Jeff, in Minneapolis


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#17
March 10, 2019 at 08:42:56
Will look into that later on today. Thanks for that info.

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