after 6 months sitting in car nothing to monitor

November 14, 2013 at 14:57:18
Specs: Win 7 64 bit, AMD Athlon 64 x2\ 6 GB ram

Hello, A 4 year old Gateway desktop with an AMD Athlon 64 X2 dual core processor, Windows 7 home premium 64 bit and an ATI Radeon HD3200 video chip set sat in a car in a Florida parking garage for 6 months over the summer. When packed away in it's original packing it was working. It was in a large underground area so I don't think too excessively hot. When all hooked up the monitor (which works on another computer) seems to get no input suggesting I check my cable. Nothing with HDMI or RGB. There is power into the box because the fans are on and USB has power out. I can not manually open the DVD tray by pushing the tray's button, the power switch indicator light does not come on (though pressing it to start the computer starts the fans but holding it down does not stop them). How can I tell if the CPU is coming on? I would appreciate any thoughts on what the problem could be and thanks in advance.

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#1
November 14, 2013 at 21:28:16
It sounds like a power supply issue. If there is a 115/230 voltage switch on the back of the power supply near where the power cord attaches, make sure it's in the correct position--115 in US. If you need to change it, do so only with the power cord disconnected. Unless someone messed with it, it's unlikely to be in the wrong position. Anyway, that's kind of how a computer acts if it's wrong.

Otherwise the power supply may just be bad but there's a few other things you can check. With the power cord removed, open the case and remove all unnecessary cards and temporarily disconnect all the drives. Then reconnect the power cord and try to start it up. If you get a posting or logo screen then one of the disconnected items must be at fault.

I doubt the damage was done during storage. More likely whatever happened to it was done during the packing or unpacking process.


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#2
November 15, 2013 at 09:07:50
Thanks for the thoughts. There is no voltage choice switch so I'll try the disconnecting of cards and drives as soon as I have some time but I wanted to get back because I appreciate the help.

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#3
November 15, 2013 at 15:58:19
OK, keep us posted.

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#4
November 18, 2013 at 14:48:09
An update. I've disconnected the DVD tray and two cards, one is a TV card and the other is the WiFi card. There is still nothing to the monitor. There are no sounds such as beeps or any ramping up that it seems I remember hearing on start up. I only know that there is power to the box because the fans are on and the WiFi card had a small bulb light up (before I removed it). Although there is power from the USB ports plugging the wireless mouse/keyboard dongle in does not light it up. It seems the CPU is not firing up. How can I tell? I appreciate any more thoughts before I take to a shop, if I decide it's worth money into it. Thanks, Bud

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#5
November 18, 2013 at 22:11:03
I guess before it was stored nothing was disconnected inside the case?

A power supply has to provide several different voltages at sufficient current in order for the computer to work. So even if fans and maybe drives spin up and LEDs flash that doesn't necessarily mean the power supply is good. If you have a known-good compatible power supply you can swap in you might try that.

Not to be too general but it's got to be either the power supply or motherboard, or sometimes both. And it's hard to specifically pin down without equipment a shop would have. So usually you'd swap in a power supply and see if it then works. If not you've got to consider if it's worth trying to find another motherboard.


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#6
November 19, 2013 at 07:53:29
Thanks again, and no, it was put away after simply being shutdown, unplugged and packed. It might be time for something smaller like a tablet or notebook.

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#7
November 19, 2013 at 13:51:52
OK, you might want to set it aside and if you come across a power supply later you could take another shot at it.

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