Advent 7113 Windows Installaton/Pos

March 18, 2009 at 11:16:56
Specs: Windows Vista
Advent 7113 Windows Installaton/Possible
hardware problem
Hi, I have an Advent 7113 bought from Dixons.

It came pre-installed with Windows Vista and
from day one there was nothing but problems
with it, the hard drive has been replaced twice
(once by them once by me), the mother board
once.

The last time the hard drive gave out, I gave
up. The warranty meant the only option I had
was to send the laptop to the UK (I live in
Ireland) and wait six weeks, it was right in the
middle of study coming up to college exams
so I could not go 6 weeks without a computer,
I bought a Dell Inspiron to replace it.
I called the tech support and arranged to have
it picked up anyway, while I was using the new
laptop. The courier never arrived and I forgot
about it with the exams going on.
When I called back they informed me the
warranty had expired.

I decided €700 could not go to waste so I
bought a replacement hard drive for it myself.

I then tried to install windows on it, the typical
windows installation screen did not appear,
and instead a screen similar to the "boot from
cd/loading files" screen appeared, but saying
"windows is loading files". The installation
finishes, the laptop reboots, and begins the
installation process all over again.
When I take the CD out and try to go into
windows, it informs me there is no operating
system installed.
It continued in this loop again and again.

I can't find any way to get windows on to the
computer, it just continues on this endless
loop.

At this point I'm working on the assumption
that it's a hardware problem, if I knew which
part was not working I could at least replace it,
but I can't figure it out.

I need help to identify what component is not
working, and thus which part I should replace.
If I can't fix it thats €700 down the drain, any
help would be appreciated.
Thanks!


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#1
March 18, 2009 at 11:29:48
I would recommend formatting the drive (using a bootable linux cd, connecting it to another computer as slave, or a DBAN cd). Then try the Windows install again.

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

Paid Tech Support: Black Diamond


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#2
March 18, 2009 at 11:36:46
Thanks for the quick reply.

I'm downloading Ubuntu now.
How do I connect it to the other laptop as a slave? and why
do so?


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#3
March 18, 2009 at 15:10:45
Perhaps I should have been more clear.

Your best option would probably be to download DBAN (http://www.dban.org/), create a bootable CD from the downloaded image, then boot your computer from this CD. It will walk you through wiping the drive. If I recall, it allows you to select different "levels", you can go with the fastest and least secure level, as we are just trying to get the existing contents off the drive.

An alternative option would be to connect the drive to another computer (perhaps using an IDE-USB adapter) and use the tools included with Windows to format the drive.

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

Paid Tech Support: Black Diamond


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Related Solutions

#4
March 19, 2009 at 05:18:46
I downloaded it and burned it to a CD.
I selected F12 then boot from CD.

Nothing happened, it just kept saying "missing os" over and
over anytime I hit a key


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#5
March 19, 2009 at 08:13:42
You probably didn't burn it correctly. The download is an ISO, that is a complete image of a CD saved into one file. You need to use your CD burning software to "Burn from image", just burning that file to a CD (as you would with text documents or most other file types) won't work.

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

Paid Tech Support: Black Diamond


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