Adding HDD to PCI/SATA Card disable Antivirus

Intel / E4500
May 11, 2011 at 13:04:26
Specs: Windows XP SP-2, Intel Core2Duo/2Gb
My PC config. is Intel Core-2-Duo-E4500, Intel D945GCNL MB, 2Gb DDR2 RAM, 2x160Gb Seagate PATA HDDs, LG SATA DVD R/W. I have Win XP SP-2 with Quick Heal Total Security,2011 installed in my PC. Now I have plugged in a PCI SATA controller card at the PCI Slot. Installed the Drivers using vendor's cd. Then I have plugged one Seagate SATA 160Gb HDD(partitioned and formatted) into the card to use it as mass storage device and not for the RAID purpose. Windows Device Manager shows WinXP Maxtor SATA/150 PCI Card installed under SCSI and Raid controllers. Besides, Win explorer shows the drive. But the QH Total Security is malfunctioning after plugging the SATA HDD. Some basic features viz. email protection, spam protection, firewall protection, external drives and devices and anti malware protection are disabled automatically. Then I have typed 'services.msc' from Run option and manually start the 'core mail protection' followed by restarting 'core scanning server' but no result. Those features are still disabled and describes it as technical error. But when I remove the SATA HDD from the PCI SATA controller card, everything is ok and those features are running well. There is no problem with QH while running PC with that PCI SATA Controller Card without attaching the HDD. How can I short out these problems so that I can use the HDD as mass storage device using that PCI SATA Controller Card as above without any problem from QH Total Security? I need your help.

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May 11, 2011 at 18:32:25
QH Total Security? Never heard of it. Did you pay for it? With all the good free security programs available, I don't understand why anyone would pay for one. How about dumping QH & trying something else such as AVG Free 2011 or Microsoft Security Essentials?

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May 11, 2011 at 21:37:22
The last PCI slot closest to the center of the mboard, of the PCI slots, usually shares it's IRQ with the onboard video or the video card installed in a dedicated AGP or PCI-E X16 slot. If you install any PCI card other than a PCI video card in that PCI slot, you are likely to have problems. If you have the PCI SATA controller card in that slot, if you move it to another PCI slot, your problems will probably not happen.

You can probably confirm which PCI slot shares it's IRQ with what in the detaileed info in the Intel D945GCNL main manual.

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