Acomdata 1TB external hard drive issues

Acomdata Puredrive external 1tb hard dri...
January 7, 2010 at 15:19:55
Specs: Microsoft Windows Vista Home Premium, 2 GHz / 3031 MB
I have an external hard drive 1 tb from acomdata, I connect it and it lights up, fan seems to work but it is not recognized by my comp... It does not show up anywhere in my comp ...what can i do?

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#1
January 7, 2010 at 16:06:19
Did you look in Disk Management?

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#2
January 7, 2010 at 16:10:44
Yes I did, and it does not appear anywhere.

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#3
January 7, 2010 at 16:11:33
Try it on a different computer.

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Related Solutions

#4
January 7, 2010 at 16:14:54
I tried on two different computers and same results.

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#5
January 7, 2010 at 16:19:59
Then your only other option is to remove the hard drive from the enclosure and connect with a different external connector or preferably connect internally, if possible.

Either the enclosure or the hard drive itself has gone bad. You can eliminate the enclosure as the problem by removing it from the path.

The drive has probably died. possibly from overheating.


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#6
January 7, 2010 at 16:23:25
Thanks, I'll try and let you know if this works.

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#7
February 14, 2010 at 20:23:42
Hey thanks for the help...it turns out that my enclosure was the
problem, the hard disk is ok.

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#8
February 15, 2010 at 05:02:22
Glad you are able to read your data.

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#9
April 3, 2010 at 07:25:29
Hi, I have the same exact problem. I am pretty computer illiterate. How do I find out if it's the enclosure? What do I do or preferably who do I go to? 11,000 + songs & videos plus 7 years of pictures...

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#10
April 3, 2010 at 07:41:08
Jillnjess101589

Most external drives these days are USB connected.

USB device problems including for flash drives, external drives, memory cards.
See Response 1:
http://www.computing.net/answers/ha...
......

After checking out those things,

If the external enclosure is not detected by Windows, in at least Device Manager - USB Controllers as a mass storage device, then the hard drive inside of it can't be detected, and you must remove the hard drive and connect it internally to a computer, or install it in another external enclosure, in order to check it out, however I have found you cannot run hard drive manufacturer's diagnostics on a hard drive that's inside a USB connected external enclosure.

If the external enclosure IS detected AND the hard drive DOES show up in Device Manager under Disk drives and in Disk Management , but you can't access the drive in My Computer or Windows Explorer, if you're SURE you have it connected to a USB port that can supply 500ma of current, then you need to try one of the programs suggested to attempt to recover the data.


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