Acer laptop recovery without losing informati

November 17, 2010 at 08:42:43
Specs: Vista
I did make a recovery disc when I first purchased and used the acer but I am worried about cleaning the hard drive if proceed to use recovery discs So I am really worried that without knowing what I am doing I may lose all the files stored on the hard drive. Vista is loaded on the laptop

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November 17, 2010 at 08:55:29
If you use the recovery disks you will lose everything on the drive. It may be possible to recover some of your files but it won't be easy. If you plan on using the recovery disk you should first make a backup of all important data first. Actually you should be doing this on a regular basis anyway. Hard drives do fail, often without warning or apparent reason.

You can copy your data to external media, such as a flash drive. Applications will need to be reinstalled.

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November 17, 2010 at 09:11:01
Thanks for this advice. Sounds like I will need to get a professional to retrieve the data from the hard disk.

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November 17, 2010 at 09:41:37
You don't need a professional. That assumes the hard drive is working and the problem is with Windows.

You haven't made it clear weather or not your laptop still boots to Windows or not.

If it has then copying personal files is simple.

If not, then you can use a number of different methods to recover personal files prior to performing a factory restore.

Live versions of Linux are one option. They boot from a CDR and can use all the available hardware in your laptop.

Another option is to use recovery software that you boot to. Below are links to some.

PC Inspector (freeware)
Zero assumption Recovery
The demo is limited
It will only recover 'up to' four folders per run
But you can make multiple runs
not free

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November 17, 2010 at 12:06:42
Hi OtheHill

I turn on the laptop, it will not go into windows just goes to system recovery options, select an operating system to repair, there is none in the list it suggest then loading drivers for your hard disks.

Sorry but I dont know what to do, I copied 2 disks as asked when first purchased the laptop.

Is there anything I can do is safe mode? cant remembr the ALT Fno?

all it does if I dont insert disks and try to exit that box is it asks to restart windows, Ihope this is more helpful for you. I have an external hard drive, I dont know or understand how to use the above software of links you have suggested.

I really appreciate your time and help.

I hope this clarifies where I am

I await your reply

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November 17, 2010 at 12:09:17
Hi me again

i just pressed next button and it has gone onto choose a recovery tool from system recovery options box. It has startu reparir, system restore (have done before) windows complete pc restore, windows memeory diansitc tool and command prompt, I would really appreciate your advice.

Many thanks

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November 17, 2010 at 12:55:06
Using the restore option you came across is the same as using the disks you made when the laptop was new.

As LMiller mentioned above, if you perform that system restore you will be restoring the laptop to the factory state. That will erase any files that were added to the computer since it was new.

If you have a second computer available with internet service and a way to burn a CDR then you can make a disk that you can boot to and view/copy your personal files.

If that is too difficult for you then you could also remove the hard drive (not too hard) and connect it to another computer using a USB cable.

Do either of those options sound doable to you?

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November 17, 2010 at 13:09:42
Hi thank you for your reply. I have a question, one of the options is sytem restore to restore windows from an earlier point in time? would this be a first option? perhaps I can take it back a few months?????

the cdr thing i am not sure about the removing hard disk sounds easy I guess I would then take down what I wanted and them do a complete restore on the laptop, is it easy to removed hard disks from laptops?

many thanks

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November 17, 2010 at 13:19:38
If you are seeing a screen that states "to restore windows from an earlier point in time". that is NOT the same as a factory restore. That procedure would keep all your personal files intact but would place the rest of the computer back to the exact state it was in at the time the restore point was created.

If you see that option then you should also Have other options.

When first starting the computer continuously tap the F8 key. When a menu appears, choose last known good configuration. If that works then all is good. If that option doesn't work, then try Safe Mode with networking.

The idea here is to copy your personal files however you can gain access to them.

We probably should have asked what led up to this problem. Did you install new hardware or software? What?

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November 17, 2010 at 13:27:32

it is not in safe mode, i cant remember how to do that but it looks like a blank blue background with a windows box giving me the options........... I dont know what had led up to the crash, a little while back there were some trojan viruses on the wifi network? I have not been able to update windows at all as I have a spanish version and I changed the language and now I dont know how to put that back so that I can get updates... sorry its complicated......

but at least I can red it in english!!!! which is helpful at the moment.......

I still have that option screen up, should I try from there or should I try and restart and press F8, thank you for you help so far

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November 17, 2010 at 15:04:27
Yes, try F8 and follow the suggestions above.

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