Acer laptop BIOS is grey cannot change

September 16, 2011 at 07:14:17
Specs: Windows 7, 3GB
hello, i have an Acer Aspire laptop and i cannot change the boot order sequence,is all grey , i can only change the date and time. i want to install my OS and i cannot put itt in service cause they told me it takes two weeks and i need it for work and college. please help me. thank you

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#1
September 16, 2011 at 08:12:56
Who told you it takes two weeks? Is the problem a BIOS password? If so, you need to contact Acer. Be prepared to prove ownership.

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#2
September 17, 2011 at 13:16:02
no, it's not a BIOS password, and at the service center said to me it takes up to two weeks. i don't have this time. and i looked on the motherboard and the bios/cmos battery is glued onto it and i cannot remove it in order to reset BIOS.

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#3
September 17, 2011 at 14:23:39
There is a utility called killcmos that you can use from the boot to reset the CMOS values to default. Google for it.

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#4
September 18, 2011 at 08:58:54
i downloaded killcmos but i cannot run it, it says i have to enter DOS, but i'm using win7, i only have CMD. how can i run it?

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#5
September 18, 2011 at 10:05:04
I did some additional reading on killcmos and it appears it may not work on your laptop. I suggest you either scrap off the glue and remove the battery or wait for tech support.

We read every type of story here at CN on why someone doesn't have a password for a laptop. You haven't explained how this laptop has a BIOS password that you don't know.

I can't help you any further.


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#6
September 18, 2011 at 13:02:19
it isn't the BIOS password, as i said earlier, the problem is the BIOS itself,i can enter it, but change only date and time, the rest is grey. i formatted only once, but the BIOS wasn't like that cause i could change sequence boot. suddenly now it's all grey. at tech support told me it takes two weeks. next time i'll buy a laptop i'll make sure the BIOS is ok and free to use... Thank you for your support. Have a great day!

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