Solved Acer aspire one d270 screen went black but it powers on.

July 8, 2015 at 05:30:07
Specs: Windows, Ram 1 gb
I have an acer aspire one d270, the screen went black, wanted to try a bios flash but i havent found an exact website with the correct files. Anyone with relevant info may help.

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✔ Best Answer
July 9, 2015 at 12:04:34
mmm Johnw's links "might provide the solution...?Certainly worth following up?


#1
July 8, 2015 at 09:59:26
This model appears to have both HDMI and VGA outputs? Have you tried connecting an external monitor to it and then enabling that external display?

When exactly did the screen go blank; where you doing something at the time?

Why the idea a of bios flash? They are usually best left as a last resort; only pursued if there is a genuine update to resolve a known issue?


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#2
July 8, 2015 at 10:23:02
I came uo with the bios flash idea after trying everything from connecting to the outputs to cleaning the rams and hot blowing the motherboard. So i am left with the bios flash technique and i can not find the relevant files online. If the bios flash fails then the only conclusion would be a dead motherboard on my hands.

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#3
July 8, 2015 at 10:40:44
How do you plan on flashing the BIOS if you can"t see the screen?

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Related Solutions

#4
July 8, 2015 at 10:53:28
When you boot up - is there "anything" on the screen at all; even briefly?

Do you see the setup option to get into the bios settings?

When the system boots up - do you all the usual "noises"'; and are there "any" beeps that aren't usually there (the POST beeps that alert one to a given problem)?

A test that may help clarify what's happening...

Download and burn to DVD a ubuntu ISO (ubuntu.com); boot with that that DVD.

If it boots up - at least you hear all the usual noises.. - and no display then it points to a possible failure of the display adapter on the motherboard; a possible loose/broken connection between the display and the motherboard (not entirely unknown).

Presumably you went through the usual F Key combination(s) to see if you can get a signal to the external ports (Fn + F5); which toggles to external only or both internal and external (vga usually?) and back to internal only.

This is the "User" manual for Acer One series:

https://cdn.cnetcontent.com/6b/e1/6...

This is the Service Manual for the Acer One series:

http://www.manualslib.com/manual/23...

Possibly either of the above manuals may also help resolve?


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#5
July 8, 2015 at 11:46:41
@THX 1138 Flashing the bios with a blank screen process is getting an empty flash disk formatting it using another machine then putting the necessary files needed a Flash it execution file and another one. Change the flash disk properties to a fat32 then putting the flash disk in the desired machine. With a key combination of fn+esc and the power button for 10 sec then the process continues on its own probably in 15 to 30 mins.

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#6
July 8, 2015 at 11:47:51
@trvlr nothing displays on the screen but let me try your idea. Thanks.

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#7
July 8, 2015 at 15:21:16
Best to only flash BIOS if it is documented that the update is to cure the issue you are having. They are rarely needed unless you are fitting a different CPU or something of that sort. It's easy to brick the motherboard.

If it is something that just came along after working normally for a long time then a BIOS flash is unlikely to help.

Always pop back and let us know the outcome - thanks


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#8
July 8, 2015 at 23:20:44
Another tool to try.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly
http://www.lazesoft.com/fix-boot-pr...
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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#9
July 9, 2015 at 01:08:23
Yeah I wouldn't think flashing the bios is going to fix anything but if bios updates are available they'd be on the support page for your model and nowhere else. And you'd have to do an 'unattended' bios update or a bios recovery since the screen is blank.

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#10
July 9, 2015 at 01:15:07
Thanks guys. Tried all the ideas but nothing has bore success. I think its a motherboard related issue probably a dead chipset.

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#11
July 9, 2015 at 03:43:25
Just to clarify: the screen went black "before" you considered/attempted a bios flash/upgrade?

Presuming so - and there is not even the option to get into setup during early boot up... -thenI would be inclined to agree there is/may bean issue/problem on the motherboard.


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#12
July 9, 2015 at 03:48:28
Yes it went black before. Thats why i ended up with the conclusion after all the ideas

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#13
July 9, 2015 at 05:49:24
Understood... and I think a "logical" conclusion (as per "Spock"...) re' it being "sumat" on the motherboard rather than a bios issue.

If/when you resolve the whole situation, perhaps you can/will post back with the how etc.?


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#14
July 9, 2015 at 05:53:10
Thanks guys. I appreciate

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#15
July 9, 2015 at 05:57:17
Why is my screen black when I start Windows 7?
http://windows.microsoft.com/en-US/...

Black Screen on Boot
http://support.microsoft.com/kb/155053


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#16
July 9, 2015 at 12:04:34
✔ Best Answer
mmm Johnw's links "might provide the solution...?Certainly worth following up?

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#17
December 8, 2015 at 10:19:49
Hi guys, i have the same problem with my Aspire one D270. Thing is my screen went black after i left my computer on all night & drained the battery. I totally forgot about it and didnt remember till 2 days later when i pushed the power on. So i plugged it in for 15 minutes then tried to power it on but got the power and Wi-Fi light flashes in stead.
I really need your help on getting it running again. It wad a gift from my daughter. Oh before i forget it sounds like it wants to power up but doesn't and i get these beeps from the underside of the notebook. Any held is much appreciated, thank you

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#18
December 8, 2015 at 12:42:33
Please start a new thread of your own. You will get more helpers than on here as this post is from early July.

Always pop back and let us know the outcome - thanks


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