Acer aspire not getting power and charger is good

September 15, 2013 at 13:51:14
Specs: Windows 7
charger not charging the battery or allowing me to start computer. charger is working. I am getting 19 volts dc out of charger. no lights come on when I plug charger in. Is there a fuse in the system that could have blown.

message edited by waveskifun

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September 15, 2013 at 15:17:20
Doesn't sound good, sounds like the board. It has no signs of life?

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September 15, 2013 at 23:06:52
none. I was afraid of something like that.
Thank you for your reply.

message edited by waveskifun

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September 17, 2013 at 03:59:02
Hi Waves, it could be the charger.

Although you can measure 19 volts, when the psu is connected there may be insufficient wattage to power the computer. Further thoughts:-

Are you able to test the psu on another computer.

Do you have another known good psu you can test on your computer.

Have you tried leaving the psu connected for a few hours to see if anything comes up.

Try taking the battery out and running from the psu.

The battery is the next item to suspect.

Please advise back on progress.

Good Luck - Keep us posted.

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Related Solutions

September 17, 2013 at 09:42:22
Hi Mike

I have used the psu on another computer and it works fine.

Have tried it with the battery out and still nothing.

I have tried to leave it hooked up but only for a hour. I will leave it hooked up for 4 or more hours and let you know how it goes.

How can I check the battery without buying a new one.

Thanks for your help.

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September 18, 2013 at 13:25:16
Hi Waves, did the psu/battery/computer ever work ok?

If so, have you tried (with the power off) removing/replacing the battery a few times. This cleans up its contacts.

On the battery there may be a diagram of its contacts and their voltages, which may allow there being measured, but it is not a good test only a guide.

However if you have had 1-2 years or more battery usage it may simply have worn out. Were there any low charge warnings?

Here in the UK, inexpensive oem batteries can be found on ebay or Amazon.
Do not buy the cheapest, look for one with a higher wattage than the original, with the same number (6?) of cells and 1-2 year guarantee.
e.g. I was in Italy and purchased one from an Ebay UK seller, who sent it sent to Italy. It arrived within a week and including postage, cost about a 1/3 of one from the computer maker.

As a matter of interest, where are you based? I am in Hammersmith, West London.

Good Luck - Keep us posted.

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