Access denied to External Hard Drive

Microsoft Windows xp professional editio...
January 9, 2010 at 04:14:04
Specs: Windows XP Pro Version 2002 SP3
Hi there, on my PC running Windows XP pro SP3, when trying to open my external hard drive, i get the following message,

"Windows cannot access the specified device,path or file. You may not have the appropiate permission to access the item."

In My Computer, i can see the drive - External Hard Drive (F:), but can't click through.

Strangley enough when i pull down and view the drive from the address bar, i can access the data on the drive, but not from the "My Computer" screen.
Also I can open the external hard drive on my other computer without a problem.

Please can you suggest a way to fix this problem on my Windows XP pc.
Thanks


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#1
January 9, 2010 at 04:43:59
Take ownership in Disk Management

Control Panel > Admin Tools > Computer Management > Disk Management.

Goin' Fishin' (Some day)


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#2
January 9, 2010 at 05:39:38
Hi Richard,
Thanks for the suggestion, when i get to Disk Managment i can see the drive there and it's status is "Healthy (Active)", but i can't see how to take ownership.
Can you please guide me on how to take ownership once i'm in disk managment.

I've right clicked and changed drive letter and path to allow access to the F: drive where the external hard drive is visable, but still no luck.

I've even started in safe mode, were if you right click on the drive it allows you to see the security tab in properties and ticked allow access to users, but still no luck.

Any suggestions will be appreciated

Thanks in advance.


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#3
January 9, 2010 at 05:51:56
Catfish, look at the link below.

http://support.microsoft.com/kb/308421


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Related Solutions

#4
January 9, 2010 at 06:34:02
Hi OtheHill,
Thanks that allows me to see the security tab when right clicking on the drive and selecting properties / security.
All the users in the "Group or user names" box excluding the CREATOR OWNER have the Full Control Allow box checked, but this i still get the message:

"Windows cannot access the specified device,path or file. You may not have the appropiate permission to access the item."

when trying to open the drive.

I've even now checked the Full Control Allow box for CREATOR OWNER and still no luck.

Is there anything else i can try?

Thanks again.


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#5
January 9, 2010 at 06:47:10
Some external hard drives have extra security on them. If yours is one such drive then that would be the issue. Check the specs of your model to see if there is anything.

First hint may be if any backup suite came pre-installed on the drive.

How does the drive show in Disk Management? Healthy?


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#6
January 9, 2010 at 06:57:14
Yes in Disk Management the Status is Healthy (Active), the strange thing is i've opening this drive on the PC many time before without a problem, only untill i deleted a profile the other day and lost somthing and the did a system restore, ever since then i get the error message.
I'll go onto the drives specs now to check any other security, but it is strange that it used to work on the PC without a problem.
Thanks for your suggestions, much appreciated

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#7
January 9, 2010 at 08:55:47
I haven't had the need to use the instructions to Take Ownership. I have suggested it to many posters here and it seems to do the trick. Perhaps you are skipping a step. Like being logged in as the administrator. Maybe it needs to be the default administrator account.

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#8
February 5, 2010 at 04:45:14
The Disk Management location isn't where you should be looking. Just right-click the rive in Windows Explorer, Properties, Security, Advanced. There's where you change the owner. That's just what I've just done on a similarly pesky external HDD myself!

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