A disk read error when i turn on sony vaio model VGN-NS2OE

May 3, 2012 at 16:33:54
Specs: Windows 7
when i turn my sony vaio on it comes up with a flashing cursor it goes down the page about 3 lines then it says a "disk read error occured, press ctrl+alt+delete to restart". I have done this yet the same thing happens again. I have also tried to press the F keys suc as F8 etc to get the menus up and escape but nothing happens it stays on the same page. Before i turned my laptop off it was working but i had many programs running and my cursor wouldnt let me click on any of the word documents so i just turned my laptop off then this has happened. Please help me! my laptop has all my uni work on :( Is it my hard drive? any help greatly appreciated

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May 3, 2012 at 17:02:55
Disk read error messages don't normally appear for a laptop unless the hard drive is in the process of failing.

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.

Seagate's SeaTools will test (almost) any brand of hard drive.
Do the long test.

The bootable Dos versions of SeaTools can be used even if Windows is not working properly.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.

"my laptop has all my uni work on "

We hear similar frequently on this web site.
If you have personal data you do not want to lose, you should have at least two places that are not the same physical location you have stored the data on.

If the hard drive IS failing, you need to get another hard drive.

If the original hard drive still works well enough that at least some of it's data can be accessed, you can boot the computer from a disk that has an operating system installed on it that can read all the data on the drive, then copy the personal data you don't want to lose to elsewhere. E.g. a Linux disk, or the Ultimate Boot CD, made on another computer. You don't need to be concerned about the data for any program itself that you installed yourself that you can easily install again.

If you didn't get any Recovery disks with the laptop when it was new that you can use to re-install the original Sony software installation, you can probably buy those from the Sony web site for your specific model.

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May 10, 2012 at 14:37:01
It sounds like the hard drive could be bad. I advise not to continue powering it on or running any software on it at this point. Since the data is important you should seek out a professional data recovery service to recover the data for you. If you need more information on how data recovery works and what is involved go here http://www.realdatarecovery.com

Don Anderson
-Certified Data Recovery Expert

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May 11, 2012 at 08:27:57

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Do not post advertisements to sell products or peddle other sites onto this site. Users who provide answers may post a link to their own help site along with the answer. However, people should not make posts specifically promoting their site and nothing else.

You haven't broken those rules in the posts you've made in two topics so far, but keep them in mind when you answer here.

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