Solved 2nd Monitor (TV) Is Too High (Off The Screen)

July 24, 2015 at 17:11:03
Specs: Windows 7 Home Premium, AMD Phenom II X6 1045T Processor (12 Gigs RAM)
I have dual monitors set up, one monior is a normal monitor, the other is on my TV. My issue is with my TV, an Insignia (ns-39d240a13). I am running the native resolution (1920x1080) but the screen is up too high (when I have a browser open on it the top is off the screen); though the width is perfect. I just need to move it down some.

I have used the display properties through windows (Windows 7) to "test" different resolutions, but the best is the native resoution (which is the largest). I know you can adjust the monitor up or down or side to side using the display properties, but the screen won't move at all regardless of what I do.

I also have AMD Vision, which I have tried to use to adjust the screen down, but it only moves it slightly down (though I can move it side to side a lot, ironically - even off the screen)...

The thing is, when I first got this TV and hooked it up, it only allowed me to use the 1 (native) resolution, and would say "unsupported mode" if I tried to change it at all... I can't remember if I did anything to change this...

I don't know what else to do, but ask for help, I really appreciate any help you might be able to give.

I have been using a lower resolution (1024x768), which makes the screen fit perfectly (still a little high though the top of the browser is on the screen - there is a small black bar at the bottom), but everything is so big when I try to use a web browser or anything other than watching a movie on...

message edited by jack66

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July 24, 2015 at 18:12:46
✔ Best Answer
In the Insignia user manual -

Page 29.

Adjusting Computer Image: under Computer Settings

H Position - moves picture right or left

V Position - moves picture up or down

Insignia User Manual (direct download)-

message edited by Pappy

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July 24, 2015 at 18:35:23
Thank You Pappy, very much, that was it exactly, the funny thing is that I had downloaded the manual and had searched through it, but obviously overlooked that... I also had searched for computer settings on my TV, but didn't scroll down enough and missed that also... Regardless, you have helped tremendously - a simple fix for something I had been trying to figure out for a few hours.

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July 24, 2015 at 20:23:15
You're welcome jack66. Glad you got it sorted out.

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