Solved 1TB Internal Drive Error & Laptop HDD capacity

November 20, 2015 at 19:26:58
Specs: Windows 7, Intel i7
I have this HP Pavilion g6 1d72nr laptop. It came with a 320GB SATA drive. I am trying to upgrade to a 1TB drive. It looks like the manual shows it supports up to 750GB. I had a 1TB hard drive available, so I thought I would give it a try anyway. I put the drive in and it boot up, so I figured it must be ok to use a drive of this size too. I went ahead and wiped the drive DoD3, but afterwards the HP startup test performed at boot shows error 303 (quick test) and 305 (full test) for the hard drive. I can't actually see or force any test progress bar to run, it just shows these errors right away. I took a look in CMOS, but there is no menu to view the hard drive. The manual does not show any such menu either. I thought this might have something to do with wiping the drive, so I went ahead and tried to run recovery to load the OS. The DVD drive is first in the boot order, but I have to force it to boot from the recovery DVD by hitting ESC at boot up until I get to a menu and can select Recovery. It spins up the DVD, but then an error box pops up and says No HDD. I put my drive wipe utility CD back in and boot from it and can view the 1TB drive. So, it seems like the BIOS is not capable of addressing a 1TB disk. I looked to see if there was a BIOS update available but none of the details mention hard drive capacity. Is the 750GB really the upper limit I can use? Is there some way around this? Or do I really just have a bad drive?

See More: 1TB Internal Drive Error & Laptop HDD capacity

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November 21, 2015 at 00:07:45
✔ Best Answer
Pavilion G6 series laptops can use hard drives up to 1TB as far as I can ascertain, so it seems yours may have failed.

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November 21, 2015 at 00:18:39
Was the 1 Tb drive working OK previously?

Unless you're really worried about someone being able to recover secrets on a drive you don't need to wipe it. The normal OS installation process can remove any old partitions and create and format new ones. I'm leery of some of the wiping software as I feel it may damage a drive.

My guess is the bios is seeing the drive OK. You should be able to check to see if it's showing in bios setup. But a bios seeing a drive doesn't always mean it's a good drive and that's probably why the recovery disk gave that error.

Go to the manufacturer's support page for the hard drive model. They probably have a download for a drive fitness test and maybe software to prepare a drive. I have my doubts the drive is good since you're getting the bios errors on it but running a fitness test on it would be the thing to try.

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January 16, 2016 at 21:16:53
I tried the drive in another machine that has CMOS which can show the drive. It was not there. Looks like the drive is just good and dead. I put another in the HP machine I was working on and its fine now.

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January 17, 2016 at 00:54:08
Thanks for posting back and letting us know.

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