| Hi clemoine,|
Kindly let me know if it’s a wired connection or wireless connection.
1) If it’s a wireless connection, try wired connection by connecting the cable directly to the router.
2) you can also try installing the latest network drivers .
3) You could also check if it works in “Safe mode with networking “(restart the computer and key tapping F8 and select safe mode with networking) to check if it works.
Waiting to hear from you.
Thanks & Regards
Dell Social Media Responder
edited by moderator: Deleted the Dell logo part & update the firmware