Solved 1803 lost my wifi and sound

July 20, 2018 at 03:07:21
Specs: Windows 10
how do I get sound and wifi back after 1803 ,have tried all obvious options but no luck.
both failed after 1803 forced update. Archos 140 lap on 32bit w 10

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July 23, 2018 at 08:19:25
Thanks for letting us know the outcome. We did get quite close though, it was a driver issue.

Always pop back and let us know the outcome - thanks



#1
July 20, 2018 at 03:27:05
make and model of computer would be useful here...

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#2
July 20, 2018 at 03:32:27
hi, Archos 140 cesium notepad/laptop running windows 10 32 bit just does not recognise wifi device or sound card, wifi works fine with dongle attached

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#3
July 20, 2018 at 04:13:51
Almost certainly a driver issue - one of the wonders of Win 10 features updates is that they can screw things up.

A quick thing you could try is to find the associated devices in "Device Manager" then Uninstall both of them and restart the computer. Do not let it remove software if it asks. On restart it will find them as new hardware and set them up again.

The devices will be in "Network Adapters" and "Sound video and game controllers" - expand them out.

If that doesn't help go to the computer manufacturers website and see if there are any new drivers.

Always pop back and let us know the outcome - thanks

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#4
July 20, 2018 at 04:33:09
Derek, thanks for reply, tried all but no change, have even reinstalled win 10 but no go, Manufacturers site not much help, any other ideas.
regards
Barry

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#5
July 20, 2018 at 05:18:55
Isn't win-10 Vunderphul... Guaranteed to screw up a working system each time M$-land "updates the OS...

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#6
July 20, 2018 at 08:38:00
Re-installing Windows might have messed this option up but go into device manager and double click on the sound card entry. Click on the Driver tab and see if you have the option to "Roll Back Driver". if the option is not grayed out, click on it. Try that for the network card as well.

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#7
July 20, 2018 at 08:40:31
Any errors showing in Device Manager (those two places)?

Have you checked all the fundamental sound things like whether volume has turned itself down or been muted? I assume there is no sound anywhere not even using headphones. You could search for updated drivers from Device Manager if you haven't tried already.

Always pop back and let us know the outcome - thanks

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#8
July 20, 2018 at 16:24:00
Found this site for missing drivers. No idea if it works:
https://devid.info/v2/catalog/model...

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#9
July 23, 2018 at 07:23:56
Hi,
Thanks all for trying to help,
No luck with any suggestions, but not one to give up I kept trying.
Down loaded Intel chip drivers from Lenovo Support site and blow me after hours of trying everything started working audio, wifi and even battery charge indicator.
Hope this helps somebody else that has been destroyed by 1803 update.
Guess what auto updates are turned off now !!
Regards
Barry

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#10
July 23, 2018 at 08:19:25
✔ Best Answer
Thanks for letting us know the outcome. We did get quite close though, it was a driver issue.

Always pop back and let us know the outcome - thanks


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