Radeon X800 Pro Problems

Dell / Dimension 8300
March 12, 2009 at 15:57:54
Specs: Windows XP, Dell 8300/ 1 GB RAM
Alright, yesterday I installed a new power supply (Silencer 410 Dell-2) in my Dell Dimension 8300 as well as a Radeon X800 Pro. Everything went fine, booted and got into windows, but noticed I needed to change some settings and/or get the drivers - only problem is, when I do that and reboot (or change even the slightest display setting) the screen goes black and appears basically to lose signal entirely.

I have spent the past two days working through countless restarts to try and fix or circumvent the problem - I have opted for the official drivers from ATI, let Windows detect one (or two, since it appears to detect both the card and one called "secondary" for which there are no live downloads for drivers still online), and neither works - I have also uninstalled the old drivers (for the GEforce 5200).

I have also tried to update the BIOS (as per their suggestions), update the microsoft .net framework to 2.0 and now 3.0, and still get absolutely nothing but a black screen when I enter windows after boot up - I have to manually shut down and reboot in safe mode to sys restore just so I can get back into windows and acutally be able to see. Any thoughts or ideas? I am completely stuck here and quite frustrated, everything worked so well at the outset but I should've known it would never be that easy. As far as I can tell my system should be able to handle this card (1 gig of RAM, Pentium 4, now a better power supply) but maybe I'm just screwed.

Cheers in advance to anyone who offers any help, I'll be much obliged.


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#1
March 12, 2009 at 16:45:59
Decent enough power supply.

"I have opted for the official drivers from ATI, let Windows detect one (or two, since it appears to detect both the card and one called "secondary" for which there are no live downloads for drivers still online), and neither works"

You should be using the official ATI drivers...they will always be the latest available. And the reason there's a "secondary" because you have more than one video output. You don't have to do anything or install anything relating to that.

Probably a dumb question but you have the aux power plug connected to the card, right?


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#2
March 12, 2009 at 16:48:15
ok, just wasn't sure exactly what secondary was getting at - and yes, I do have power hooked up directly to the card. I had only opted for the Windows option in hopes for stability (and after the others didn't work).

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#3
March 12, 2009 at 17:00:54
You said you updated the BIOS. After the update, did you check the settings?

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#4
March 12, 2009 at 17:10:03
I think I may have nixed that update during a sys restore, but I could easily do it again - what settings specifically would I be looking for (and where)?

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