Problems loading Civ4 Complete game

March 3, 2011 at 12:07:25
Specs: Windows XP
I am trying to install "Civ4 complete" to my dell 4700. My CD-ROM sounds like it starts and stops repeatedly(though slowly) and then I get the messege "Windows was unable to find installation program". I can load many other games, burn discs, etc., but it will not load this game pack. My computer exceeds all the minimum requirements for the game. It will not load in autorun or add program. I have had Civ4 and 2 expansions on my hard drive which I have removed. Is there a chance that the CD-ROM is just not capable of reading the disc? I've tried the disc on another pc and it works fine eliminating the disc from the problem. This is my second disc because I returned the first one figuring if every other disc works it can't be the CD-ROM.

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March 3, 2011 at 12:15:34
A little extra info. Desk top PC Running WinXP Professional w/ service pack 3, Pent4 2.8ghz, 2gb RAM, DVD/CD ROM is HL-DT-ST CD-RW GCE 8483B (ran diag and it says good).

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