New build performance issues help!

March 20, 2015 at 14:35:01
Specs: Windows 7, Intel Core i7 4790K @ 4.0 GHz / 16 GB RAM
(hopefully this is the right category)
Hi, I have just built my new gaming rig, and the I have updated the drivers as far as I am aware.

But I have had a lot of issues with the new system.
Here is a list of issues:

1. Corsair Utility Engine does not detect my keyboard.
2. Corsair Utility Engine won't run animations on the keyboard.
3.When opening Steam(not on system start) the program takes a while to start where it's just crashing.
4. Loud coil whine in game menus.
5. In Hitman: Absolution the voices of people disappear(not at setting thing) after a while
6. GTX 970 outperforming my GTX 980 extremely much in Arma 2(CPU not powerful enough?)


I hope you can conclude something from this...

Full part list:
MOBO: Msi Z97S Sli Krait Edition
CPU: Intel Core i7 4790K @ 4.0 GHz
GPU: Evga GTX 980 Superclocked Acx 2.0
PSU: Evga SuperNOVA 1000w G2
RAM: G.Skill X Series 1866Hz 10CL
SSD: OCZ Vector 150 480GB


Help is very appreciated, thanks for reading.


See More: New build performance issues help!

Report •

#1
March 21, 2015 at 05:55:17
The Z97 motherboards came out before the 4790K was released and in my opinion was a bit of a rush job. use the onboard graphics and run a BIOS update to the latest BIOS before going crazy looking for a fix for your issues. I have a 4690K on a Z97 (Gigabyte) motherboard and knew that to get the full function out of overclocking it, but I wanted to get it set up first so I put it off. I was having trouble getting it to recognize the graphics card and no matter what I tried, it was not working. Since I was at the time testing it with the onboard graphics and running out of ideas, I decided that updating the BIOS which I needed to do anyway was not going to hurt and would give me time to think about it. After the BIOS update, I decided to try the graphics card again since each change should be tested and suddenly everything worked perfectly! It is certainly worth trying and in our case it is needed anyway. Of course, take all of the usual precautions for updating BIOS as it is always a small risk but a serious one.
Report back the results and than we can continue as needed.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


Report •

#2
March 28, 2015 at 09:02:15
I am sorry for the long delay, but I have just gotten around to it...

Some of the issues has been fixed, and others I haven't tested yet. Steam now functions normally(except for it's right click function on the windows processing line thingy, always says exit, whether or not it is open)

Corsair Utility Engine is still buggy, but the animation lasts longer(?) before stopping.
Replugging the keyboard works, but the software does not detect it afterwards.

I don't know what else I could be missing.

Thou Windows 7 is not registered apparently... Could that be a cause?

-Silas

Edit: The problems turned up again after a restart. Also my computer RANDOMLY turned on the CPU fan last night while it was off... ? Really confused as to what has happened there...

message edited by SilasPc


Report •

#3
March 29, 2015 at 05:40:20
I assume you are talking about a USB hard wired keyboard. The keyboard needs to be plugged into a USB port directly on the motherboard, preferably a rear USB jack and not one on an internal or external hub or auxiliary controller on the motherboard. In addition, I would recommend using one of the USB2 ports rather than one of the faster USB3 ports since speed is not going to help you any here and many motherboards are adding more USB3 ports through controllers not on the chipset.

Please tell us what you tried so far in addition to what you are still experiencing so we know how to proceed. Did you do the BIOS update? What else have you tried?

Look here for keyboard related issues: http://www.corsair.com/en/support/f...

You have to be a little bit crazy to keep you from going insane.


Report •

Related Solutions

#4
March 29, 2015 at 11:28:30
Well after switching to USB 2.0 it has yet to represent any problems.
So what you are saying is my mobo does simply not support proper interaction in USB 3.0? If so, I am so trashing it....

Anyways. Yes, I performed the BIOS flash, and steam worked once pretty much. Then it went to do what it did before.
I also seem to have the lost the menu coil whine, which has migrated into the gameplay now...

After the flash, the same night the CPU fan randomly spun up while it was off. I have never tried anything like that before... I don't know if that is relevant but now I've added it.

Well. I might try a version of Windows 7 that is not without a key.
But I have not tried anything else, due to my lack of knowledge.

-Silas


Report •

#5
March 29, 2015 at 21:20:32
The chipset supports a limited amount of USB3 ports so many board mfg's add a third party USB3 controller to the motherboard to add more USB3 ports. The problem with these is that they do not properly function until the Windows drivers are loaded so they are of no use to access BIOS, enter start up passwords, and other functions prior to Windows fully loading. Also the mouse and keyboards will get no benefit from using them on a USB3 port since they do not need the speed/bandwidth of these ports so saving them for things like external hard drives, scanners, and other things that can make use of them is better anyway.
I am not sure what you refer to as "menu coil whine" but if it is coming out of your speakers, try reinstalling your audio driver. If it is occurring when sound is off then it is probably hardware. If it is a simple fan related issue then either the settings for the fan are at maximum instead of auto or the fan may need to be replaced with a better one. If it is the video card's fan then try reinstalling their driver and possibly their accessory software to optimize its settings. If it turns out to be your hard drive, you will have to return it under warranty and replace it.

You have to be a little bit crazy to keep you from going insane.


Report •

#6
March 30, 2015 at 02:17:59
By coil whine I mean, that the GPU is whining. It is not the fans, I can't even hear them when they run. I have found a video of the same card sounding approximately the same: https://www.youtube.com/watch?v=4yN...

One guy in the comments said to run an extreme benchmark for 10 mins...

Anyways, after a restart the keyboard went down AGAIN, producing an error saying(one of the USB devices are not working, therefor windows does not recognize the device.)
I tells me to replace it with a new one like windows is flawless, but I know it is perfectly fine, so it is some software somewhere not working.


I might get it reinstalled by a professional one of my friends know, thou this will take a while and he doesn't have time atm.

After the BIOS update it has become impossible to record in Minecraft(I have not tested others), going from 1500 fps to just below 60...

-Silas


Report •

#7
March 30, 2015 at 20:42:40
As per that video, you need to determine where the whine is coming from and when it happens. If it is coming form the video card, from the power supply, from the motherboard, or possible somewhere else. If it is from the motherboard then try his solution by disabling C-States, etc., if it is from the power supply you might have to return it as defective if under warranty, if it is from the graphics card, it might be in the advanced settings.
The wide range of problems might be simplified by breaking this down to smaller steps and removing the graphics card and going with the onboard video as a test to see how many issues remain and how many are absent. If you can narrow it down to one component and all of the issues are tied to that then it is either a setting or driver issue or the component is faulty and should be replaced while under warranty. If you have another working graphics card and a known working power supply of sufficient capacity, you can try swapping these out one at a time to help determine where the problems are coming from.

You have to be a little bit crazy to keep you from going insane.


Report •

#8
April 2, 2015 at 04:36:55
Sounds like something to try. I bet it is the GPU because lowering the frame rate will remove the whine. I will get to it at some point soon.

Thanks for following up :)

-Silas


Report •

Ask Question