I have a problem with my devices!!!

June 13, 2009 at 23:02:16
Specs: Windows XP
When i tried to run the sims 2 game i get this error message:
"Failed to find any DirectX9.0c compatible graphic adapters in the system!Please make sure that you have compatible graphic adapters and have installed the latest driver..."
But before i reformatted my pc,it was ok.I believe that the problem comes from the fact that i reformatted my pc.I already downloaded and installed directx but it does not appear in the dxdiag!!!Please help!!

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June 14, 2009 at 06:45:15
Why did you format? WAY too many people do that thinking that they'll fix things & then wind up with other problems because they don't know how to properly reinstall Windows.

Did you install the latest motherboard chipset drivers? video, sound, network drivers?

Which video card do you have?

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June 14, 2009 at 06:54:39
I had no sound but i fixed this problem.
For my video card i don't know exactly but they are from intel.
Can you help me please?
Thanks so much for your response!!

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June 14, 2009 at 07:40:36
If you have Intel graphics, they're built into the motherboard & are NOT good for gaming. Luckily, SIMS 2 is an old game & the system requirements aren't too stiff. You need to find out exactly which Intel graphics you have & install the latest drivers.

If you have an OEM system (Acer, Dell, Gateway, HP/Compaq, etc), post the model & model number (ex: Dell Dimension 8300).

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June 14, 2009 at 08:11:30
I am downloading everest corporate edition to know more about my system.
I found out that i have intel graphics technology but there is no driver installed.:(
How can i find more about my oem system please?

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June 14, 2009 at 08:25:46
So i think it is:
ACPI Table Properties:
ACPI Signature RSDT
Table Description Root System Description Table
Memory Address 1BEF3040h
Table Length 44 bytes
OEM Revision 42302E31h
Creator ID AWRD
Creator Revision 00000000h

Intel Indeo® Video 4.5 version

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June 14, 2009 at 08:46:38
That info is fairly useless, unless your model is P4M80P? I'll google it & get back to you.

Do you have an OEM system or not? If you do, the make/model number is on the front of the tower. If you have a custom built PC, post the make/model of the motherboard.

Everest can supply the necssary info, but you have to know how to use it & where to look.

EDIT: I googled P4M80P but didn't have much luck. It appears to be a board based on a VIA chipset & therefore uses VIA based graphics. What makes you think you have Intel graphics?

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June 14, 2009 at 08:52:49
Yes i have an oem system.
I will try to get the necessary info.

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June 14, 2009 at 08:56:41
I looked in my system files and found a folder named Intel Graphics Technology but no drivers was installed for it and it did not open.
CPU Type = Intel Celeron D 352, 3200 MHz (24 x 133)
Motherboard Name = MSI PM8PM-V (MS-7222) (3 PCI, 1 AGP, 2 DDR2 DIMM, Audio, Video, LAN)
Motherboard Chipset = VIA P4M800 Pro

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June 14, 2009 at 08:57:37
Try using CPUZ. Download it, unzip, click on CPUZ.exe, then wait...it may take a minute or so to display. Then click on the mainboard tab. What's listed?


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June 14, 2009 at 09:03:02
OK, you posted while I was posting the above. You DO have a VIA based board, so now all we have to do is track down the drivers:

Here's the motherboard chipset driver: http://www.viaarena.com/Driver/VIA_...

Here's the video driver: http://www.viaarena.com/Driver/P4M8...

Here's the sound driver: http://www.viaarena.com/Driver/viny...

The chipset driver MUST be installed first!

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June 14, 2009 at 09:09:26
BTW, here'a link to your motherboard...you may wanna save it for future reference:


Did you install the network drivers? The Realtek site is currently unavailable (at least for me) but your network chip is the Realtek 8201CL.


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June 14, 2009 at 09:12:01
As I stated in my 1st response:

WAY too many people do that (format) thinking that they'll fix things & then wind up with other problems because they don't know how to properly reinstall Windows.

This is proof.

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June 14, 2009 at 23:15:25
I apologize for the late response.
I have no sound problems,do i need to download the sound driver?
And from where do i download the network driver please?
I swear it will be the last reformatting for me!!
Thanks again...

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June 16, 2009 at 08:00:44
You can download the network driver here:


As for the sound driver...install the one I provided. You can always roll it back if you don't like it.

BTW, you should be saving copies of ALL these drivers for future use.

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