getting black screen on game app audio no visual

Dell Inspiron laptop with intel pentium...
January 2, 2012 at 12:18:24
Specs: Windows Vista, pentiom 4 2GHz
black screen on game app audio no visual, on facebook tried to open deal or no deal game app and am getting a black screen with audio but no visual display. Was working fine and all of a sudden the app shows as loading with a black screen, any ideas how to fix this? Thanks!

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#1
January 2, 2012 at 14:55:48
If it's a Facebook App, It's most likely Flash that's your problem.

First try pressing CTRL + F5 to refresh the page. This will force it to re-download the page & app again.
Try right clicking the black box, clicking settings and disabling Hardware acceleration If possible. Or enable it if it's already off.
Try re-installing Flash @ http://get.adobe.com/flashplayer/
You could also try it in a different Web browser, Try using Google Chrome or Firefox if you don't have them.


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#2
January 6, 2012 at 07:48:27
Hi LOQ, I tried these steps without any luck...perhaps I need a registry cleaner?

Thanks anyway. Randi


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