Error Code: -5005 : 0x80070002 Trying to uninstall Sims 3

February 21, 2014 at 12:11:18
Specs: Windows XP
Error Code: -5005 : 0x80070002
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (851)
PAPP:
PVENDOR:Electronic Arts (http://www.TheSims3.com)
PGUID:7B11296A-F894-449C-8DF6-6AAAA7D4D118
$15.0.0.498
@Windows XP Service Pack 2 (2600)
IE Version: 8.0.6001.18702

Dear EA games team.
I am trying to uninstall Sims 3 and some expansion packs and I keep getting this
Error message.
Please help..I can’t run the game..or uninstall it.

Chris


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#1
April 29, 2014 at 02:47:50
Well you can use Wise Uninstaller (or any other uninstaller program. But I recommend this, it's what I use).. From the program list, select Sims then click Force Uninstall. Since you already try the usual uninstallation and it didn't work..
Download Wise Uninstaller from http://download.cnet.com/Wise-Progr...

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