Envy 17 Overheats while playing problem with Fan or?

July 22, 2016 at 11:03:32
Specs: Windows 7, 6 Gb
My old computer HP envy 17 overheats regularly, cleaned from dust like 2 times in a row, still overheats after playing like 15 min. According to characteristics should be a solid PC for games, but because of the overheat cant do anything other than browsing. Also bought extra cooling system with small fans under it but I can still cook on it while I play+ after 15 min its just turns off. I dont think its dust, maybe something to do with fan?

P.S. While working or watching vids, browsing etc, its not too hot.


See More: Envy 17 Overheats while playing problem with Fan or?

Report •


#1
July 22, 2016 at 12:29:13
If you are just cleaning the laptop with canned air, it is possible that there is a clogged air duct somewhere which needs disassembly to clean out.
If you disassembled the machine and removed or accidentally shifted the heat sink on the CPU or chipset it will need to be removed, the old thermal compound removed and the proper amount replaced before reinstalling it.
http://www.arcticsilver.com/methods...
Please note that the fan should be picking up in speed as the machine heats up and should be whining before it reaches overheat.

You have to be a little bit crazy to keep you from going insane.


Report •

#2
July 22, 2016 at 20:32:32
It would help to know the entire model number. Maybe something like ENVY 17-1011NR?

"cleaned from dust like 2 times in a row"

How did you do that? With compressed air or did you actually crack open the case? Does your problem have anything to do with this post?

http://www.computing.net/answers/ha...


Report •

#3
July 23, 2016 at 07:16:24
Thanks for replies!
I was also thinking that its all about thermal compound. Dust was cleaned by service center, they opened and cleaned the insides.

Regarding other post, that post is just in case if I cant figure solution to overheating.
Model is HP ENvy 17 1100er, Core i7, 6gb Ram, ATi mobility Radeon HD 5850..

message edited by Shtainer


Report •

Related Solutions

#4
July 23, 2016 at 19:46:48
Thermal compound doesn't go bad. Unless the heatsink was tapered with or bumped during cleaning, it's probably not the problem.

Report •

#5
July 23, 2016 at 21:24:58
Small (very small) possibility if the laptop was recently dropped before the overheating began it might have caused a shifting of the heat sink. Otherwise it would have to have been handled rough or carelessly or by inexperienced hands internally to be an issue (there are retainers that hold it in place).

You have to be a little bit crazy to keep you from going insane.


Report •

#6
July 23, 2016 at 23:32:23
If its not the thermal compound, whats is it then? It is plausible that service crew messed up inside of PC, but it is unlikely. Is there anyting else that may have caused this problem?

Report •

#7
July 24, 2016 at 20:36:12
The cooling on a laptop is just the vents, fan, heat sink, and thermal compound.
I am assuming that the BIOS does not allow voltage control so that should not have been able to have been messed with (higher voltage to CPU means more heat created). That leaves the fan (If it is spinning up to speed properly (bearings still good), then that may leave only the thermal bond to the CPU and chipset. Install HWMonitor and see where exactly the heat is rising since the program reports each core, the chipset/motherboard, and other components. This may confirm that one or more components is heating fastest and will help you diagnose it better. Report the numbers please.

You have to be a little bit crazy to keep you from going insane.


Report •

#8
July 28, 2016 at 03:44:11
Ok, I installed the HWMonitor and here are the numbers:
I7 Core: ranges from 80 to 100 C
Hewlett_Packard 144D: 95-100 C
Ati Mobility Radeon: 80 C
Everything else has significantly lower temperature like 50- 60 C.
I took this numbers with no pressure on computer only desktop and HWmonitor. ( I guess if I start any game numbers will be way higher).
Should I be looking for anything specific here? Is any values are out of place?

Report •

#9
July 28, 2016 at 22:18:06
Those numbers are very high. either the fan is not turning fast enough or the thermal compound may be the issue. What is the fan speed listed in HWMonitor? Does the fan speed change from fresh cold start to faster as the machine heats up? (launch HWMonitor as soon as cold start is complete) At 100C the fan should be whining pretty loudly, if not then it may need changing.

You have to be a little bit crazy to keep you from going insane.


Report •

#10
July 31, 2016 at 07:46:49
I cant seem to find fan numbers in HWmonitor. But yes, fan spinns much louder when I start a game.

Report •

#11
July 31, 2016 at 19:44:02
Since the fan is spinning up faster it is likely good. It may comedown to cleaning off and reapplying the thermal compound. This needs to be done correctly so you may want to seek experienced help depending on your experience level.
http://www.arcticsilver.com/methods...
Your parts/assembly/repair manual can be downloaded from HP for details on each step of disassembly and reassembly. Most of the laptop will need to be disassembled for this job.

You have to be a little bit crazy to keep you from going insane.


Report •

Ask Question