Solved Computer screen won't work after installing SWTOR! Help?!

December 5, 2015 at 19:32:13
Specs: Windows 7
Here's the problem:
I've installed Star Wars: The Old Republic on my computer, and as soon as it was installed & ready to play, I pressed the 'Play' button, and the screen went black, with this message:
cannot display this video mode, change computer display input to 1366x768 @60hz.
I attempted to alt + tab out of it, ctrl + alt + delete, I even restarted it a few times. Except now every time I restart it, it comes up with the same message. I've also uninstalled the game itself while on safe mode, but it's just made things worse. Can someone please help?

See More: Computer screen wont work after installing SWTOR! Help?!

Report •

✔ Best Answer
December 11, 2015 at 09:28:43
After login were you able to get to Screen Resolution? If so continue with the advice given by riider in #1. The setting should match that specified for the screen. If necessary use an external keyboard.

As for Video driver then I guess it might have been corrupted by the game. There is only one in a computer and you get it from the manufacturer of your computer using its model number. Best to just install the latest on top. Don't get one from some third party website.

Always pop back and let us know the outcome - thanks



#1
December 5, 2015 at 19:46:53
You changed the screen resolution to a setting not supported by the monitor. Reboot, tap the F8 key, select "enable low resolution" & then press ENTER. Once you get into Windows, change to the proper resolution setting.

Report •

#2
December 5, 2015 at 19:51:05
Due to an unfortunate previous incident, my F8 key is missing. I've tried pressing down on it anyway, but nothing seems to be happening.

Report •

#3
December 5, 2015 at 20:05:05
Actually, it finally worked, but as soon as I logged on, it immediately went back to the same message.

Report •

Related Solutions

#4
December 7, 2015 at 13:36:52
If you get in again type msconfig in the Run box and see if you can see the culprit in Startup. If so uncheck it.

Always pop back and let us know the outcome - thanks


Report •

#5
December 10, 2015 at 19:49:03
UPDATE: I've called a computer tech store and told them my problem, and from what info I've given them, they've concluded it may be a problem with a video driver, and that I'd need to uninstall & reinstall. The question is, what video driver would it be that would relate to SWTOR and my problem?

Report •

#6
December 11, 2015 at 09:28:43
✔ Best Answer
After login were you able to get to Screen Resolution? If so continue with the advice given by riider in #1. The setting should match that specified for the screen. If necessary use an external keyboard.

As for Video driver then I guess it might have been corrupted by the game. There is only one in a computer and you get it from the manufacturer of your computer using its model number. Best to just install the latest on top. Don't get one from some third party website.

Always pop back and let us know the outcome - thanks


Report •

#7
December 11, 2015 at 21:30:09
Welp, the screen resolution thing worked - thanks to riider and derek! XD thanks guys!

Report •

#8
December 12, 2015 at 07:22:43
Glad to hear it and thanks for letting us know.

message edited by Derek


Report •

Ask Question