computer crashes during certain games

Asrock Z77 extreme4 motherboard
January 14, 2014 at 20:37:04
Specs: Windows 7, 3.40ghz / 8ram
so i bought this brand new computer recently but i am having problems with it and have no idea what to do. its's always crashing or getting a blue screen of death and its only happens when iam playing World of Warcraft. i crashed once or twice during league but after a windows update that stoped and i continue to crash in WoW, ive tried every troubling shooting they had and spoke o 2 of there tech supports even though i crashed during teh second tech supports troubl shooting which i already did on my own and with the first one i had nothing else to try pretty sure my drivers my be messed up now with the ones i tried installing and deleting or it could be a device issue i just dont even know and i am hoping for some help with this from you guys i herd from a friend said you might be able to help.

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January 15, 2014 at 06:31:59
Please write down or take a picture of the bsod for the text on it because it will give us vital information.

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January 15, 2014 at 13:25:28
ive been try to get a pic of the blue screen all day but i havent gotten any at all just error 132 from World of warcraft i tried testing out other games and i dont seem to crash in them as well just WoW now

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January 16, 2014 at 00:57:23
bsod pic
ok so i was finally able to get a picture of the bsod hopefully i uploaded it correctly

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Related Solutions

February 9, 2014 at 08:45:52
That seems to be a hardware issue. If you bought it as an OEM system (from Dell, HP, Compaq etc.) you need to talk to their tech support as something quite possibly need to be replaced.

What processor do you have? Apperantly this error (0x00000101) is a known bug in certain Nehalem Intel processors. I saw a couple hotfix links out there whether they work or not, but they were for Windows Server '08 and not Windows 7.

Make sure all your drivers are updated, and please post your system specs.

As it seems the causes can vary, but most sites I went to identified it as a failure in one of the cores in a multi-core/ multi-processor system and the only real way to fix it is to replace the processor.

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