Why won't my HP laserjet pro M1217 print?

August 7, 2015 at 02:42:26
Specs: Windows 7
Why won't HP laserjet print the test page - I've installed the latest driver & it is designated default printer on my control panel. When i try to print the test page it comes up with an error message & the troubleshooting option can't find anything wrong. I have removed & reinstalled the driver from the internet but it still doesn't work. It has a lead, not using wireless connection if that makes any difference. Help!

message edited by sarajackson


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#1
August 7, 2015 at 03:59:29
What is the error message you're receiving? Did you install the software before connecting the printer via USB cable?

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#2
August 7, 2015 at 19:19:06
What operating system are you using the printer with? You can try to pull up your device manager and uninstall it that way. First unplug the printer then uninstall. Once you plug it back in it should reinstall the correct driver. Also you could rollback the driver the same way. Another quick option is to plug it into a different USB.

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