Solved Why does my scanner not work on my new printer MG5560

May 2, 2015 at 17:25:53
Specs: Windows XP
Printer display window comes up with setup PC to scan will not scan document and send to my computer

See More: Why does my scanner not work on my new printer MG5560

Report •

#1
May 4, 2015 at 08:31:49
✔ Best Answer
Did you install the software that came with the unit? Is it connected to the PC via USB?

Perhaps this will help: http://ugp01.c-ij.com/ij/webmanual/...

message edited by beachyhbt


Report •

#2
May 4, 2015 at 20:38:24
Thanks for the info...I did put the disk back in the computer and ticked some boxes that seemed appropriate.....Then when I looked at the creative park premium box it had scanning on it!!!! Worked well.

Report •
Related Solutions


Ask Question