Where do I find the driver? Cannot find it on the HP site

June 2, 2014 at 09:28:35
Specs: Windows 64
HP SuperMulti (DL) DVD+/-RW LightScribe Drive is in my dv9330us, but the dvd driver was somehow replaced by the generic microsoft driver, so lightscribe no longer works. Where can I find the correct driver? Cannot find it on the hp site.

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June 2, 2014 at 10:07:19
You don't say which version windows you're using... Windows 64 could be Win-7 or Win-8 (even Vista/XP)...?

Meanwhile... have you tried this site:


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June 2, 2014 at 15:08:03
Sorry. I have Windows 7 Ultimate 64 bit, which I upgraded from the original Vista Pro 64 bit. The driver continued to work fine after upgrading to Win 7. I tried to use lightscribe recently and was puzzled when it said it couldn't find a compatable drive. That is when I discovered that the genaric microsoft driver had been loaded. Can't find anything under rollback . . .
I had been to that link. I've spent quite a few hours searching the HP website and came across that early on.Unfortunately, if you click on the "HP Support and Drivers" tab, it says nothing found.

I went to the HP support site for laptop itself and found all kinds of drivers . . . just nothing at all for the DVD.

Thanks. Driver has to be out there somewhere. I've done a search of my entire drive for .inf files to see if I could find the one that was in use before, No luck. And auto-update just says that I have the best one available, of course.

Thanks again.

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June 27, 2014 at 01:44:00

Don't know if you've managed to solve the problem yet, if you haven't then have a look here -


Unknown has caused an error in unknown and unknown needs to restart.

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