what causes printer to say their is no commun

April 30, 2011 at 08:24:21
Specs: Windows XP
I have a Dell V305 printer. It prints a test page, but when I try to print from the computer it just says communication unavailable. I am not real good with computers so I don't understand all that computer talk. All I know is we have had this printer for over a year & it's always worked. We had a problem with a storm & knocked the power out, but I don't know what it did. Can anyone please tell me what I need to do to get this printer to communicate with the computer. Thanks Donna

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May 2, 2011 at 22:15:32
If you have the software disk that came with the printer use it to reinstall the drivers. If not go to http://support.dell.com/downloads and enter your printer number to get to the download site.

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