Solved Soundblaster audigy 2 driver problem

June 30, 2012 at 17:58:38
Specs: Win. XP pro, Amd 64 2.4ghzcpu. 2ghz ram.
I have a soundblaster audigy 2 audio card with the installation
cd I bought years ago and had it installed in my generic pc.
I just did a fresh install of windows xp pro and thanks to "riider"
was able to find the "lan" drivers for the web.
The problem I'm having is: When I install the audigy program
the program installs up to 95% and the box reads;
"updating windows drivers. This will take a few minutes..."
which has turned into much more than a few minutes.
Is this normal or am I missing something?

s:)


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#1
June 30, 2012 at 19:50:56
✔ Best Answer
NOTE that sometimes the resident module(s) of anti-malware programs - a part that runs all the time scanning for suspicious activity - will interfere with the proper installation of third party software, or major Microsoft updates that cannot be installed automatically by Automatic Update, the software will not install properly, and you may get no indication of that at all while installing the software.
To avoid that possibility, you should always DISABLE the resident module(s) of anti-malware programs, BEFORE you install third party software (software other than most Microsoft Updates, etc., that did not come with Windows ), especially when it's a major or complicated software package.
E.g. if you are using the free or paid version of AVG, you should disable the Resident Shield in AVG's 's settings in Windows (in AVG 2012 that's done under the title AntiVirus).

If you don't know how to do that, tell us which anti-malware software you are using.
When you are sure the software has installed correctly, re-enable the resident module(s).

Further info...

How to disable your security applications
http://www.techsupportforum.com/for...
...............

Restart Windows.

Disable your anti-malware program(s) resident module(s).

Go to Control Panel - Classic view - Add or Remove Programs

Uninstall all entries for the Audigy 2 card's software.

Restart the computer after all of that has been uninstalled. .

DO NOT install drivers at ANY time if Found New Hardware pops up for the Audigy 2 card.
Cancel that.

Go to Device Manager.
e.g. RIGHT click on My Computer - Properties - Hardware - Device Manager

Under Sound.....
If the Audigy 2 adapter is still listed, RIGHT click on it and Un-install it.
(That may take a while for a Creative sound adapter.)

If that was there, and you un-installed it, Reboot at least once.
DO NOT install drivers if Found New Hardware pops up for the Audigy 2 card.
Cancel that.

Install the software for the Audigy 2 card by using the installation program on the CD or DVD that came with it.

The software should install fine..

One your are sure the Audigy 2 software is working properly, re-enable your anti- malware program(s) resident module(s).

...........

T-shooting

If it's a PCI Audigy card, if you have it installed in the last PCI slot closest to the center of the mboard, the card may NOT work properly. That slot usually shares it's IRQ with the video adapter, and in that case you may have problems with any PCI card installed in that slot except for a PCI video card.

If the software still won't install all the way when you use the installation program on the CD or DVD that came with it, download the correct software from a Creative or Sound Blaster web site.
Go to the regional site for where you bought the Audigy 2 card.
To make sure you get the right software, if it's a PCI card, find the SBxxxx model number on the card. It's printed on the surface of the card. If there is a label on the back of the card that has a SBxxxx model number on it, if that model number is different from the one printed on the card, use the one on the label.
You can use that model number on the Creative or Sound Blaster web site to only find the correct software.

Un-install the existing Audigy 2 software again according to the above directions.

Install the software installation you got from the web. .

The software should install fine..

One your are sure the Audigy 2 software is working properly, re-enable your anti- malware program(s) resident module(s).


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