Solved Recover files from WD ext hard drive not recognized by compu

February 13, 2018 at 14:37:55
Specs: Windows 7
Dropped my WD 1TB external hard drive though it does turn on but it is not recognized by any computer I've hooked it up to and it doesn't show up in disk manager. It does show in device manager with a yellow exclamation. When clicking on properties it's a Code 31 error. Nothing so far has worked to get the drive to show up. Now my only concern is to get the data/files off of this external hard drive. Any solutions or information is appreciated.
Thank you

message edited by kokoro


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#1
February 13, 2018 at 15:11:33
✔ Best Answer
Open the case, remove the HDD, & try connecting it directly to the motherboard.

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#2
February 15, 2018 at 03:01:50
I may have to try that. Thank you!

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