problem with Dell dvd driver

November 17, 2010 at 19:51:03
Specs: Windows 7
The computer doesn't read any dvd/cd. It makes clicking sounds, then stops. Sometimes I can go into 'my computer", click the Dvd drive (F) and the screen will show up, but won't play. Sometimes it even tells me to put in a DVD when one is already in.

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November 17, 2010 at 23:41:06
Look in Device Manager for information. Drive listed as working? Any problem codes?

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November 18, 2010 at 08:27:16
Thanks for your reply. Device Manager says that the device is working properly and there are no problem codes.

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