Solved my right speaker has a very low volume?

December 26, 2014 at 13:12:30
Specs: windows 8.1
I am using a 5.1 surround sound system with my home computer and recently i have noticed that my right speaker is much quieter than my left speaker but I know the volumes are balanced perfectly in my realtek audio settings, the centre speaker and subwoofer are also fine.In order to balance the volume of my left and right speakers i have to turn duwn the volume alot for my left speaker. However I have plugged in headphones to both the front and back audio jacks of my computer and the volume is balanced perfectly on both sides,i even ran a speaker config test to make sure,does this mean the right speaker has broken or something is wrong with my computer?? My audio drivers are fully updated btw.I know I may sound stupid but I have a very limited knowledge of computers and I'm desperate for help because I have been having a lot of audio issues with this computer lately and its driving me insane lol! Help would be extremely appreciated!!

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✔ Best Answer
December 27, 2014 at 09:12:49
I assume you mean the "replacement" speakers are fine.

For the faulty ones it seems like the amplifier is in the sub-woofer so my guess is that's where the trouble is most likely to be, although there is still a vague chance that the cable from that to the misbehaving speaker is at fault.

How new are they? I'm wondering if they are still under warranty, in which case returning them would be the best option.

At least you know the computer is OK.

EDIT:
I made another assumption, that you replaced the "complete speaker system". If you just plugged a replacement speaker unit into the sub-woofer then the one that was originally plugged in there (or its cable) is at fault.

Always pop back and let us know the outcome - thanks

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#1
December 26, 2014 at 14:14:20
Sounds like a speaker fault.

1. Check the connections on the speaker with the problem and pull its plugs in and out a few times - sometimes dirt or oxide on them can cause issues.

2. Try the speakers on another computer.

Another possibility is that a cable is faulty.

Always pop back and let us know the outcome - thanks

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#2
December 26, 2014 at 14:30:36
Yeah,I think something has happened to a cable which sucks as I've only had this set for a couple of months :( that's why I was wondering if it was my computer,I have tried reconnecting all the speakers and it made no difference so I think a cable has messed up,I was wondering however that if it was a faulty cable wouldn't there be no sound emitted from the speaker?? I have also noticed if you hold both speakers the left one vibrates a lot but the right one hardly does if that makes sense..

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#3
December 26, 2014 at 15:35:57
Taking your thoughts into consideration, if they are not amplified speakers then a cable fault can lower the sound, because they are low impedance easily disrupted. However its a sure bet they are amplified so most likely it is an internal amplifier defect on that channel. Unless you are a genius at that sort of thing then effectively it is a faulty unit that can't easily be fixed. I still doubt very much if it's a computer issue but if you can try them elsewhere it will prove the point for certain.

Always pop back and let us know the outcome - thanks


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#4
December 26, 2014 at 15:44:30
Right,I have no clue what an amplifier defect is..but i am trying a new set of speakers tomorrow so I guess I just have to wait and see,I suppose if the headphones are working that was an accurate enough trouble shooter in itself?? (Thank you very much for your time btw,was worried sick that my computer unit could be broken and I've just had it for Christmas)

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#5
December 26, 2014 at 15:52:31
Wait just checked and they don't have an integrated amplifier,does this change anything??
Actually,never mind it does,sorry about that xD

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#6
December 26, 2014 at 16:24:42
Yep, speaker leads are still capable of lowering volume if the speakers are not amplified, without necessarily losing all sound.

If a speaker has a volume control it is about certain it has an inbuilt amplifier. Mostly amplified speakers will plug into the domestic power via a transformer. An "amplifier" does just that, it lifts up the audio signal so that you can increase the volume much further. It will have a printed board inside with chips and other components on it - anything on there can go wonky.

The headphones not working pretty well nails it but not absolutely. Trying some other speakers should fully prove/disprove it.

Always pop back and let us know the outcome - thanks

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#7
December 26, 2014 at 16:44:35
Ah I see,yes it does have a volume control option on the right speaker and I plug it into this what I believe is the sub woofer? And it has various ports and leads connected to it for the centre speaker,the left speaker ,the rear speakers,etc.
I will just be testing with two simple left and right front speakers tomorrow,if the volume is evenly balanced then I'm assuming I can just put it down to a faulty right speaker and have peace of mind after that?
Sorry,I just got quite confused how a speaker could mess up in this way after a couple of months of use,I suppose these things just happen :(

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#8
December 26, 2014 at 17:00:35
Unfortunately there is no hard and fast rules for when anything might happen to go faulty and even brand new devices have been known to fail. However lets see what happens with your single speaker as it will tell us whether we are on the right track or not and we can act accordingly.

Always pop back and let us know the outcome - thanks


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#9
December 26, 2014 at 17:12:59
So if the speakers work fine tomorrow it means the right speaker of that set is faulty and I haven't got to wurry about my computer?:)

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#10
December 26, 2014 at 19:49:42
Yes, it would mean it is either the speaker or its cable. If it still doesn't work come back and we'll take it from there.

Always pop back and let us know the outcome - thanks

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#11
December 27, 2014 at 08:27:15
Hello, I just tested stereo speakers on my computer and they are working absolutely fine. The sound is balanced and there are no issues. I assume that the right speaker or the subwoofer that connects it is the issue. What do you think?
Also, the speaker system I have is the Logitech Z506, which I have discovered has had problems with other people that have owned the product.

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#12
December 27, 2014 at 09:12:49
✔ Best Answer
I assume you mean the "replacement" speakers are fine.

For the faulty ones it seems like the amplifier is in the sub-woofer so my guess is that's where the trouble is most likely to be, although there is still a vague chance that the cable from that to the misbehaving speaker is at fault.

How new are they? I'm wondering if they are still under warranty, in which case returning them would be the best option.

At least you know the computer is OK.

EDIT:
I made another assumption, that you replaced the "complete speaker system". If you just plugged a replacement speaker unit into the sub-woofer then the one that was originally plugged in there (or its cable) is at fault.

Always pop back and let us know the outcome - thanks

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#13
December 28, 2014 at 02:35:08
Hey,I didn't plug new speakers into the subwoofer,I plugged stereo speakers into the back audio jack of my computer,so i'm pretty sure the fault is located within the subwoofer which holds the amplifier?
I have managed to mess around with the settings and reduce the volume of the left speaker by a considerable amount and raise the right one to it's highest level and they are now quite evenly balanced out,obviously not at their best volume output though.
I'm just relieved it's a speaker issue and not my unit but I was pretty confident it wasn't a computer fault due to the headphones also working perfectly.
I'm just at a loss as to how this system is faulty as I have only owned it for around 2-3 months,however it only had 30 days warranty.
I'm happy enough with the sound they are giving out with the new settings however,so I'll just probably wait for a few more months and then buy myself a pair of stereo speakers and have much less hassle!!
Thank you for your time and co-operation :)
UPDATE: I have noticed too that when I hold the right speaker it doesn't vibrate when it's playing audio whereas the centre speaker and the left speaker vibrate a considerable amount if that makes sense ?? that sounds like an amplifier issue to me... just thought that may throw some more light on the subject :)

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#14
December 28, 2014 at 13:21:11
Yes, I reckon it's the amplifier. The problem with shifting the balance is that your headphones will now be uneven - I guess you will have to position the right phone off your ear a little until you get the units changed and balanced again.

Always pop back and let us know the outcome - thanks


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#15
December 28, 2014 at 13:36:38
the headphones aren't uneven because I can also configure the settings to be balanced perfectly with the headphones when I plug them in with my audio settings ^_^ so all is well I suppose,thank you very much for your time :)

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#16
December 28, 2014 at 13:44:19
That's good then - glad to have helped and hope new speakers eventually solve this issue completely (I would be more than amazed if they didn't).

Always pop back and let us know the outcome - thanks


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